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February 2025 by Alana John
The worse place EVERRRRR!!!!! They lie a lot… my dogs ashes were supposed to be delivered yesterday and the postal person lied and said they couldn’t get access to my place but they didn’t need access bc my house has no gate or code to put in and i left instructions to leave the package under the chair outside did they listen… NO!!! Stupid people… they better hope i don’t sue them!!!
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December 2024 by frank smith
Rude employee at front counter
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November 2024 by Stella Kallicharan
The Cambria Heights post office has mail carriers that are afraid to ring the bell when they leave a package outside
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September 2024 by Ed Farquharson
If I could give ZERO stars I would. Terrible service, incompetent workers, long lines and people who don't care about the customers' time. They mishandle packages and put them in the wrong boxes. The 11411 Post office is the WORST I've ever seen. Understaffed and filled with unintelligent underachievers. I would advise Cambria Heights residents to file complaints with the city, local postmaster, and higher up. If they can't fire the disrespectful, incompetent waste of spaces that are there and hire productive, competent workers, they need to be shut down. Disgraceful.
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August 2024 by Amanda Vargas
Slowest post office in Queens. Always only one teller , making what should be 5 min visit into a 20 min ordeal... Love our Post Lady tho ❤️
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August 2024 by Amanda
Slowest post office in Queens. Always only one teller , making what should be 5 min visit into a 20 min ordeal... Love our Post Lady tho ❤️
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March 2024 by Abby O
Ordered from ebay, never received package! Post office said it was "picked up at 6:41pm"...How? By Who? Post office hrs are 830-5pm? How was it picked up at 6:41pm??!!!Horrible post office.! Full of thieves!!
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March 2024 by Donna E
The worst USPS customer service clerk #28 Lauren at the left corner window!I have opened 8 Cases on Clerk #28 and it’s at the point where she now REFUSES me Service!! Imagine??
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March 2024 by Gary Reid
Clerk had limited English ability. Threw package at me when I asked to speak with supervisor. Rude and unprofessional conduct. Supervisor explained issue with package that clerk could not articulate. I went to a different post office to avoid another unpleasant experience.
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December 2023 by Earlie Samuels
Short line.Helpful friendly staff. It was a pleasure.
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November 2023 by Kameka Campbell
Horrible customer service
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October 2023 by caroline rodriguez
ZERO STARS. Rude light skin lady with terrible frontal wig(it was lifting) sitting far left refusing to do basic post office duties, started yelling and talking loud like we are in a street argument when I just wanted a simple money order to pay my bills… very unprofessional, absolutely insubordinate she’s a liar and said the manager was not there also refused to give her name. Also she walked out angrily in the middle of transaction… meanwhile she was on the phone the whole time tried to send me to a different post office lucky another clerk saw what happened and helped out like they are supposed to do in our community. This branch is a hot mess waste of time and very disrespectful.
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September 2023 by Laylachica esprit
Not busy at all
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August 2023 by Shakoure Char
They make it impossible to speak with a human being.
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June 2023 by Donna A.
I have filed SEVERAL Complaints on this Agent; last one 5/27/23 of which, I posted on yelp 1 week ago. I spoke with the location Supervisor & Manager several times. I was advised they would speak to Clerk #28 AGAIN.... and "Let's start New" "A Blank Slate" The last 12 months of Clerk #28 Retaliatory behavior towards me of "Flatly Refusing me Service at Cambria Heights USPS LOCATION initially began with "Clerk #28" Annoyance to scan A Priority Mail Pre-paid package and give me a receipt. "Isn't this the Job Description of USPS postal Clerks? Only Clerk#28 demanded I provide HER with a Manifest for 3 Pre-paid packages, I figured it's too much work for her to Scan each boxes individually, as the other clerks do at this usps without any issue. June 5th, 4.40pm I arrived at the usually empty post office; 2 clerks at the window and 2 customers. I was the only other customer in line, I stood in line, The Left window position that Clerk #28 generally works from, she finished with her customer; I was hesitant to go to The Left window to Clerk #28, BUT... I was told by the management Last week to "EXPECT A NEW" Beginning. I went as far as telling usps Clerk #28 doesn't have to speak to or acknowledge me; IMAGINE this is "A customer centric business" and for Peace I was willing to be Ignored so that I cloud have my packages scanned and get my receipt!! Then a lady came behind me in-line with a letter in hand; I told her to Go ahead to Clerk#28; I continued waiting in-line. Again, Clerk #28 finished with her customer; then I said OK..let me go to Clerk#28 to "START this NEW Beginning" IT HAS been 1 YEAR of Unabated Discriminatory & Retaliatory Bullying from CLERK #28; So I cautiously approached the Left window, she had her window UP and I held the bar of the window and said, "Can I place my packages in" as my window was Down and cannot be opened if she has her window up. She LOOKED at me and "NO" "I AM SICK OF THIS" "she Keeps coming to my window" and then she Walked Away from her Station and disappeared!! "I was " WTH...just happened omg!! Was this the "New Beginning" It seems Clerk#28 did NOT agree to any corrective measures or was aware of This "New Beginning" that the Manager & Supervisor advised me about last week. So I walked into the Most Embarrassing situation and I am NOT confident that with SO many complaints written to USPS and the treatment I have at Cambria Heights post office today Nothing WILL CHANGE. I have complained so many times and CLERK#28 unprofessional behavior has ONLY gotten WORST! It is obvious Clerk #28 is NOT being held Accountable for her unprofessionalism and dereliction of job duties at Cambria Heights USPS; As she Is Allowed to Chose the customers she wants to provide service to. She is confident and very consistent in behaving unprofessionally towards the Customers she refuses to provide service to without Reflection on her Attitude.
