“We found Donnie Zee's on the recommendation of a good friend who happens to be the town clerk for Williamstown — and we're so glad we listened. We'd been going to a mechanic over in Cleveland, NY, but made the switch, and Donnie Zee's has been our go-to shop ever since.
A big part of what makes the experience work is Lucy, who handles all the phone calls and scheduling. She's the gatekeeper for every appointment, and after years of working with her, we can say she's an absolute pleasure to deal with — organized, friendly, and on top of everything. Getting in the door starts with her, and she makes that part easy.
Once you're in, the mechanics take great care of you. They've handled everything for us — brake pads and rotors (conveniently sourced right next door at NAPA) and the annual inspections we need across multiple vehicles. The work always comes back done right.
One thing to know going in: this shop stays packed. They're busy for a good reason. We've learned to plan our visits accordingly and use the wait as an excuse to take a walk through Forest Park nearby — honestly a lovely way to pass the time. By the time we're back, the car is typically ready and in great shape.
“We found Donnie Zee's on the recommendation of a good friend who happens to be the town clerk for Williamstown — and we're so glad we listened. We'd been going to a mechanic over in Cleveland, NY, but made the switch, and Donnie Zee's has been our go-to shop ever since.
A big part of what makes the experience work is Lucy, who handles all the phone calls and scheduling. She's the gatekeeper for every appointment, and after years of working with her, we can say she's an absolute pleasure to deal with — organized, friendly, and on top of everything. Getting in the door starts with her, and she makes that part easy.
Once you're in, the mechanics take great care of you. They've handled everything for us — brake pads and rotors (conveniently sourced right next door at NAPA) and the annual inspections we need across multiple vehicles. The work always comes back done right.
One thing to know going in: this shop stays packed. They're busy for a good reason. We've learned to plan our visits accordingly and use the wait as an excuse to take a walk through Forest Park nearby — honestly a lovely way to pass the time. By the time we're back, the car is typically ready and in great shape.
Skilled, reliable, and local. Highly recommend.”