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March 2024 by Milena Hernandez
If I could not give a star it would be very bad service from the person in front of customer service. I went to cash my check and that person did not want to give me the money in cash and I had an emergency and what he did was deposit it in my account and when I told him that is not what I wanted he replied that that is what he was going to do yes. I didn't like it when I left. Very bad service
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December 2023 by Nancy Angelona
Worse place ever! Megan is a complete incompetence very aggressive tried grabbing physically phone out of hand from customer! Does not know the job not helpful for a bank with such a name this is unacceptable.
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October 2023 by MB MB
Michelle was great! The ATM ate a woman's card in the drive thru, and the ATM inside was out of cash, so in line we stood. Michelle was courteous, patient, efficient during a long line of angry customers.
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August 2023 by Bryan Aguirre
ATM always broken weird hours
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February 2023 by Volodymyr
Very poor knowledge of stuff. Rush to go home and not interested to help you out.
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July 2022 by Account Non-use
Least helpful staff and branch. Find another bank if this is your closest location.
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July 2022 by Zack
Both outside and inside atms down only one teller not worth the wait.
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June 2021 by Carissa Salucci
I used to love it here! Both my checking and a few saving account are here currently. I was looking to open up a credit card through Bank of America as well. With the locations being closed there is very limited to no support. I stopped using one of my savings accounts and tried to close it. However, it isn’t like I can walk into a bank and ask for assistance that way. I don’t know of any way to close it through the app; it’s not like their “Erica” is helpful. By the time I found their customer service number I had a negative balance I was forced to pay due to their negligence. To not give me options to close the account and then charge me for it is bad business. This bank is not set up to be online banking only. I do plan on finding a bank that is open to speak with and moving my accounts over.
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January 2020 by Michael Chan
Bad service. Felt that I was discriminated.
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October 2019 by Jessica Lee
VERY Unprofessional!!! staff seemes to have no clue on how to do their job. This place is the worst branch I have ever experienced. DO NOT RECOMMEND! YOUR BETTER OFF GOING TO A DIFFERENT BRANCH!
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September 2018 by BOB H
Friendly staff.
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August 2018 by lachelle Fludd
I see why this place has terrible reviews! I'll be glad to add to it! Came in and right of the bat the teller "Andria" had a mean look on her face and her attitude stunk almost as bad has her breath! Very rude and nasty employees and Matt should do something about his terrible mustache!! Andria should be fired ASAP. This location sucks!
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August 2018 by Mo ASeven
I WOULD GIVE A NEGATIVE STAR IF THERE WAS ONE AVAILABLE!! ANDRIA THE TELLER HAS A STANK ATTITUDE! VERY RUDE AND MATT IS ALSO JUST A RUDE AS WELL!! THIS BRANCH IS ABSOLUTELY TERRIBLE AND THE ENTIRE STAFF NEEDS TO BE FIRED!!! ESPECIALLY STANKY ANDRIA!!
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May 2018 by stacey romano
I am very disappointed in Bank of America. I've been a customer for many years. I've had that little $600 credit card and more than proved I was worthy. And because I had fraud on my account in February. And one of your agents recorded. “I made delinquent payments “ instead of fraudulent activity. You reviewed my credit report and closed my credit card. And in order to reopen my credit card you want to run another credit inquiry. So not only have you hurt my credit report further once. You want to hurt it again with another inquiry. I already proved myself worthy over the last 5 yrs. I bring $20000 plus a month to your bank. I will close all of my accounts. And take my banking elsewhere. Over a $600 credit card. That you wrongfully closed and your fraud department wrongfully notated. I did not have delinquent payments. It was fraud. Not my fault and you make a good customer pay for. I will also publish this everywhere. Unless Bank of America rectifies this.
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July 2017 by Kyle Kuppel
Called 5 times, no answer, waited in line for over an hour once I got there and was mistreated by Tiffany who was working there, no manager on duty?
