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December 2023 by Catherine Ancillotti
I’ve come here 3 times “during business hours” and they were closed…. Not helpful!
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November 2023 by Daniel Presley
Posted hours are not their hours. 11am open time on Sunday. Nope! Doors still locked at 11:20. No hours posted on door.
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October 2023 by Mo D
They’ve been closed for 3 days in a row now.
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July 2023 by Jacob Thomson
Extremely friendly staff. Jack was very knowledgeable and welcomed us into the store with a huge smile and outstanding customer service. Give him a raise!
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July 2023 by Eduardo Cruz
Drove all the way here during “operating hours” just to see a sign that says “Be back 2:15”. Very disappointed.Update: went back again and the guy working there was very helpful and very kind.
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July 2023 by Anthony Delia
Google says open till 8pm on Saturdays. Door locked, no hours posted on door.
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April 2023 by Carly DiCocco
This place is never open on time and seems to close early often. It’s hard to shop because it’s always a gamble on if the store is open or not.
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June 2022 by john Kasarda
I'll never shop at GNC again. This location was only worth while when Vinny was the manager and now it is an absolute dump. I specifically came in and spoke to Anthony (one of the most arrogant, disrespectful kids ive ever interacted with) about wanting to purchase half priced items, which afterwards, I realized were only half off because they were about to expire. The kid charged me full price on almost all the items, totally 65 dollars before asking me three times to renew my gnc pro membership, to which I replied "no, I do not want too and I need to hurry because I'm on my way to work." After confronting him once I paid and realized the mistake, he rudely said "oh it's no big deal, ill refund it." He was very rude, short with me and interrupted me when I tried to explain my frustration. It wasn't the point that he could fix it, he knew one hundred percent why I was there because he ASKED and then saw how much it was and claimed he didn't notice. He continued to make snarky comments until it escalated and I put him in his place. He refused to apologize for charging me DOUBLE what i should have, tried to hide it and then got what he asked for when he ran his mouth. He quickly changed his whole narrative after contacting the police. People think they can rip people off and talk to them any type of way they want and have zero regard for their interactions. This is a paying customer and employee interaction that was so unprofessional I was dumbfounded. This location has had multiple issues, as I've read reviews, experienced it first hand AND heard from camillus police that this store has had many issues with customer employee interactions. Never again. Play tough somewhere else, little string bean Anthony.
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March 2022 by Wendy Doyle
I have been to this location a number of times. I'm always disappointed by the lack of customer service and support from the staff members. The associate never left the checkout area. Never made any suggestions for add on items.
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June 2021 by Randy Surline
Not open when they're supposed to be. They don't have what I need most of the time anyway.
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June 2021 by Ben Myers
Seeing the negative reviews, I thought it would be appropriate to log my experience as of 5/22/21.I arrived on a Saturday around 2:30pm. They were open, had what I needed, the staff was friendly and helpful. All good here.
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June 2021 by Brandon Baxter
Never open on time. Ancient computer system never operating correctly on check out. Store usually smells of weed. Everything is priced higher than online, why would anyone support this place
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April 2021 by Logan Cody
Hi we're GNC and open but randomly closed today!! Thanks for your business!!
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March 2021 by Sean Munson
Sick of this store never being opened on time. This is ridiculous.
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March 2021 by Chris M
I called this location in Camillus multiple times during business hours and no one picks up or it is just a busy tone. So I decided to head down thinking maybe they might be busy and when I showed up at 1130AM doors are locked and no one inside. They open at 11...anyone else should go to another location
