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February 2024 by Ronnie “Ron” Marston
Fast and friendly Moose helped me out. Good dude
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November 2023 by Liz B
Was having weird things happening w my phone. Quickly served me. Very pleasant. My husband had the experience of getting there as they were closing the doors but the poor guy left closing up invited him in anyway. Problem fixed.
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September 2023 by Mary Hawks
Great experience. Tim was extremely helpful and friendly. Will definitely use this store again for pur phone needs.
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July 2023 by Heidi Dwyer
Very helpful and friendly. Generally nice, fast and professional. Customer Rep, Meek went out of his way throughout.
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July 2023 by carolyn wright
Malik was very awesome and kind!! I am beyond happy to have this as my local Verizon store. Thank you again Malik
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May 2023 by Cameron Taylor VLOGS
I switched over from T-Mobile on Monday and was worried my text messages wouldn’t transfer over. Tim helped me and comforted me as I was very nervous and made it happen and I wasn’t missing any of my important messages on my new phone! Without Tim being so helpful and being a person first I’m not sure if I would’ve switched. If I could leave just Tim 5 stars I would!!!! 100% recommend this location if working with Tim.
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April 2023 by Kim Siriano
My husband and I have been Verizon customers since the start of cell phones and this was the first time we experienced exceptional customer service. Mohammed was amazing, patient, smart and kind. He helped us with so many things that we didn't even know. He took the time to explain everything to us. We never felt rushed even though the store had closed. Thank you Mohammed! We appreciate you!
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March 2023 by Kar R.
The first person I encountered was texted on his phone. A man at a desk said he could help me. Without standing he wanted to know what I wanted. I said I was told by the 800 customer service that I could return Fios equipment here. "We don't accept that stuff here. " I repeated that I have been dealing with Verizon for 3 months to close the account and that customer service stated I could bring it to any Verizon store. "You need to bring that to Baldwinsville" and stated the address. I asked what it was near he replied to look it up on my GPS! For once in my life I was a "Karen". It was my mother's account and she passed in December and I have been trying to close the account since. They were very rude! As was I. I found out later the rumor is that one family owns that store and the men of that family work there.
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March 2023 by Anne Angle
Mohammed has been a pleasant experience after 3 days of being locked out of my email he kept up with me and figured it out for me and was able to get all my information over. I will 100% be returning to this store. I haven’t had a better experience since switching over to Verizon. He will always be my go to rep.
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March 2023 by Arthur W Miller
I had a fantastic experience at this Verizon store. I entered the store in a bit of a panic unable to upload my data to my new phone from my old phone that had completely died! I was met at the door by a gentleman named Meek who asked how he could help me. I told Meek my problem and he immediately got to work restoring what data he could from my old phone to my new phone. Meek was very knowledgeable professional and easy to talk to, very kind and courteous. Because of Meek's customer service, I decided I would purchase from the store a screen saver & case etc for my new phone. Meek and some of the other staff members worked as a team to gather the items and make sure I had everything I wanted . I was very happy with this Verizon (in Fairmont/Camillus NY and I will refer my friends to this store for any future service.. ????? Sincerely, Art Miller
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March 2023 by Georgia Nemecek
I worked with Mustafa to pick up my new Samsung galaxy watch and was wonderful. He took his time to show me how to use it and was very patient with me I highly recommend seeing him for the best customer care
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February 2023 by William Mawson
Today was the second phone purchase I’ve made with them in a month, the customer service I received from Joey, Meek, and Timothy was absolutely amazing! Even though a few things didn’t work in our favor and some things took a little longer than anticipated, they still made the scenarios good! I highly recommend if you are on the Verizon network and looking to be taken care of and not just treated like a number, go see Joey! Nicest sales person I have ever worked with!
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February 2023 by Anne Bourg
Mohammed has been a pleasant experience after 3 days of being locked out of my email he kept up with me and figured it out for me and was able to get all my information over. I will 100% be returning to this store. I haven’t had a better experience since switching over to Verizon. He will always be my go to rep.
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February 2023 by Jeff Davie
Malik is amazing! I've been coming to see him for over a year now and he always gives me the best deals. He takes his time with me to make sure I completely understand everything and never rushes. Recommend him and this location. Great experience everytime I walk in.
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February 2023 by Edward Homer
My experience has never been so easy before I made an appointment with Mustafa and he was able to get in me in ASAP and sell me a phone I was very very happy with my experience today and would like you to know that Mustafa is one helpful salesman and I highly recommend seeing him!!!