-
October 2023 by L Biss
Horrible bank I was told I had to have an account to get notary services . Ask to open an account and she said no .
-
June 2023 by Jack nyd
I received a letter from the bank with a name in it for contact. I call the number on the bottom of the letter no one there the person works in another p[lace within the banking system. Now sitting on the phone for minutes after minutes waiting on hold. This is today's bankers, Graduated from dropout school.
-
January 2023 by Bats Bats
You guys are the best so friendly and take care of your customers thank you so much Brandy and the rest of NBT for everything I highly recommend going to this bank
-
December 2022 by William Lewey
You guys are the best so friendly and take care of your customers thank you so much Brandy and the rest of NBT for everything I highly recommend going to this bank
-
February 2022 by Rose Rinaldi
I simply cannot recommend them after my dealing with them. Very frustrating & costly.
-
May 2021 by Sean McCarthy
If I could give it zero stars I would, terrible bank, customer service is garbage, employees have no idea how to talk to people and don’t do their jobs the right way and blame you for their mistakes, garbage bank, garbage service, will never do business here again.
-
April 2021 by Linsie Brumleve
Heidi from the canajoharie branch was so helpful and kind. She called us with our banking issue in the morning and it was resolved by noon. I can’t say thank you enough!
-
July 2020 by Ashley V
At least they fixed the problem they caused or else they wouldnt even deserve the one star. Pandemic or not, employees should know how to speak to a customer and not try to continue to toss blame on them for something the employee miscommunicated. Usually when someone says "I cant help you right now, you'll have to come back at 4:30" that means you expect to be helped at that time, NOT told to come back on monday! We took time off work to handle this issue so now we've lost money and patience.
-
October 2017 by Michael Garcia
they do not deserve even a single star
-
May 2017 by scott walmsley
Usually a fast drive thru bank
-
January 2017 by Bethann Detweiler
Good service but hard to get in and out of
