-
April 2024 by Sammy DCib
Was looking forward to BK, had been a while . Order bacon on our sandwiches, it's like they just took it out the pack and warmed it. We both removed our bacon, waste if $ and bacon. . The onion rings were cold and flimsy, been sitting a while. Won't bother going back.
-
April 2024 by Tami Conklin
Ordered BK Big Fish with Extra Tartar Sauce. Fish Square Was Burnt, Shriveled and Over Fried and Had to Return It for A Fresh Sandwich. Replacement Fish Sandwich Was No Better, Over Fried and Tasted of Old Grease and Barely Any Tartar Sauce. Dining Room Area Tables and Floors Were Dirty As Well the Order Area. Staff Was More Shocked and Unresponsive to My Complaint!!! Wow!!! Thanks!!!
-
March 2024 by Renee Englert
Horrendous...dont bother with your time or your money. I swear they only make food once in the beginning of their shift. My son wanted 2 whopper juniors and mozzarella sticks, plus a sprite. They had no ice, the soda was luke warm. The whole order was cold, mozz sticks, meat and all, so it had to be thrown away when we got home so he didn't get sick. (We live 5 minutes away). You could tell the food had been sitting out for a looong time. The person taking our order was rude, and on her phone the entire time, so it wasn't even worth it to go back that night. Never again.
-
March 2024 by Marylou Labadee
We did drive through but it was busy and we got shorted a medium Fry
-
March 2024 by michelle gibbs
It was
-
February 2024 by Jasmine Martinez
The food was very high quality for fast food and the employees were very fast getting the food ready with nice attitudes!
-
February 2024 by Christina Pritchard
Hair in my food will not be going again highly disgusted ?
-
February 2024 by Cole Schaefer
Garbage customer
-
February 2024 by R N
Places really turned into a landfill. It should be renamed Casella’s of Canandaigua.
-
February 2024 by Christopher F
I used to love BK, but as times changed, so did Burger King, and not for the better!! I ordered one of their melt meals, and it was NOTHING like the picture!! I ordered a large meal, and it was everything but large!! Skinny small sandwich, with a smaller than they used to be large fry that was barely filled and barely warm and a Coke that came with no ice as they were out of ice!! The cashier had ZERO personality, no hello, no thank you... The cost was $12 and change, and they do NOT offer a military discount!! Overall, it's very disappointing!! Large meals were very small and grossly overpriced!!Look at the pics and tell me if what they advertise is what I received.
-
February 2024 by Kurtis Freeman
Very rude customer service. Ordered from Doordash never even got my food and was given attitude for calling and asking about it.
-
February 2024 by Joshua Brewerton
They are improving
-
January 2024 by Christina Scrivener
How can you not make an order correct. I mean when someone asks for Apple Sauce that means apple sauce not two apple juice. And not a single thing of food was even the slightest bit of warm.
-
January 2024 by Jacqueline Newhart
No ice the only problem.
-
January 2024 by Joshua Kobielski
The nuggets were cold and oil they were fried in was old and burnt tasting, fries were the same. The whopper was on point. Drive through person didn’t even speak or engage when I got my food just handed it out and said
