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July 2023 by Gerald Ashley
..spoke with Rep. Sott yesterday and told manager would call me back 7/25 ..to no avail ..Citizen Bank most unprofessional and incompetent. ..only 2 ATM's in Dansville both have been inoperative with no notice or reasons for "Transactions Canceled " ...a real discourteous and inconvenience for customers. Citizens Bank could care less just call and see how incompetent their system for any reasonable resolution is ? ? ?
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February 2023 by Karen Patterson
Always friendly!!! Very customer service oriented. I over drafted once, they sent me a text and I deposited $ and they removed the over draft fee. What bank does that? Best bank I ever dealt with
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June 2022 by Sharebears :}
I want Kevin Back
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May 2022 by James Rodgers
The newly appointed branch manager reached out to me to introduce herself and offer any help or services I may need which was beyond amazing. The kindness, courtesy, and professionalism displayed by Grace was so incredibly over the top! It's good to see that this bank recognizes hard work and dedication and promotes someone who clearly deserved the opportunity. Grace, thank you a million times for that amazing display of personal care and professionalism, you completely made my day and I cannot express enough gratitude for that! Great bank, super amazing staff, wouldn't change banks for anything!
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October 2017 by Kate O'bara
Very friendly staff. Helps everyone quickly
