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January 2024 by Andrea R.
My husband and I love Crown, we have many Turquoise pieces we have purchased over the years and love every piece. Andrea
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October 2023 by Josh
Took a few weeks, but they did a great job and are a staple of the community. My grandmother, my mom and now my wife and I have made purchases here.
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October 2023 by Meghan Gerlock
I have been in and out of Crown Jewelry with my grandma for as long as I can remember. The jewelry is top tier and they stand behind their products. Jewelry repair is done in house. There is no gimmicks or tricks. Pricing and services are fair and backed by 75+ years in experience in the industry. A true small family run business that is able to deliver one of kind big time pieces and treat their customers like family. If you aren't shopping at Crowns you're missing out.
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August 2023 by Julie W.
I stopped in today to see about getting a few items repaired that I have had in my purse for months after a move across country. This is not my first experience with Crown Jewelers. During COVID I needed one item repaired - a necklace. They would not commit on when it would be repaired and it took a couple of months. Understandable during COVID. It's not COVID now and I asked if they could repair even one item in a week - going to Europe - a pair of earrings. The answer was absolutely no. I was prepared for that - last minute and they've already demonstrated that speed in repair is not their priority. The repair person just returned from vacation and has hundreds hundreds??? of items to repair. Very understandable What bothered me was the way I was looked over and treated. I ran in straight from the aesthetician in a sweatshirt and leggings in the rain. While waiting for the repair person to look at my things, I was stared at constantly and evaluated by the employees. No alternative timeframe was suggested. The customer service and friendliness is lacking. I will not return to this store to purchase or repair jewelry. Second time. I would not bring your repairs here.
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August 2023 by Harley T.
Top notch jeweler. Owner and staff are very professional and responsive to inquiry. I purchased some authentic Native American turquoise pieces on my first visit, and the experience was wonderful. Highly recommend Crown Jewelers be your first stop when considering buying any jewelry.
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June 2023 by Mike Polito
Needed to have a battery change on my inexpensive Timex watch.Wonderful people!!! Fixed and reset my watch in under 2 minutes at a very reasonable cost!!! Love this place!! Thank you, Thank you!!!
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May 2023 by Bryan Brown
The service is where it's at. Kelly was great even tho I purchased just a watch band. Willing to facilitate any of my needs. Now back for more due to service! Thanks for help Kelly
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March 2023 by John E Becker
First visit. We needed 2 watch batteries. Friendly sales team. Prompt and reasonable watch service. My wife not only had a few rings cleaned, but she purchased a new ring. Good selection of Seiko watches, rings, estate jewelry and other glittery items.
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March 2023 by Randy Wightman
I've been going here for all my jewelry and watch needs for over 40 years. What a great family and staff. No one better that I can find.
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March 2023 by Kathy S.
Excellent, trust them with all my jewelry! If I need ring sized, prongs redone or to buy a spectacular piece for my family or myself! It's been in their family for many years! Also I received a gorgeous estate ring for Christmas! Couldn't be happier with it
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February 2023 by On The Spot Cleaners Info
Literally the nicest people on staff here.We love to shop locally and proud to do so!The helper me pick out a piece of jewelry and adjusted the sizing.Very happy, great service.
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February 2023 by Canandaigua BoatHouse
Fair. Honest. Great work. Decent prices. Great people. Love this place.
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January 2023 by ron grisham
Took in two perfectly working watches and brought then in for new batteries as I always take batteries out when not planning to wear for awhile so they don't erode in my watches. Lady took upstairs, couldn't see what she was doing but took what seemed like forever and when she did come down said they were broken, which just isn't true as they were working fine the last time I had batteries in them. Not sure but maybe she put the wrong power battery in them and screwed them up. I've bought several new watches there ut after my last experience with them won't have them work on anything I own or purchase anything from them. Fool me once.
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December 2022 by Suzanne Tulloch
Great for repairs as well as beautiful purchases.Staff can make thoughtful recommendations
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October 2022 by W B
Bar none, the best customer service. The selection was great, I didn't feel any up sell. The jeweler was very knowledgeable. Even going to double check her opinion with the manager. I'm extremely happy I stopped. Came as a recommendation. I will definitely be back. Thank you crown.