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February 2024 by Elizabeth Adams
Needed a sanitary clip for my fluffy kitty boy. They were able to get me in quickly and the groomer there was incredibly sweet, fast and efficient. She did an amazing job with my boy, and I was charged almost 30 dollars under what I was quoted. Highly recommend for cat grooming needs. Will be taking my boy back in the future when he needs another grooming.
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January 2024 by Brittany Haas
The team at FLAH are the best! They care, they are very helpful, respectful, friendly, honest and make you feel welcomed everytime! I have been going to them for years now and I highly recommend them!!
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January 2024 by Roberta G
Vets and staff very caring and supportive to our fur babies! Highly recommended
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December 2023 by Jacob Gearhart
Just seeing about getting my farm dog a rabies shot. They said $150 up front for "record keeping". No thanks. 5 minutes of computer work is not worth $150.
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December 2023 by melody frye
Staff are Great! Love ❤ it here!
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November 2023 by Laura Wittek
Corporate owned very expensive,unnessery requirements esp for low income.
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November 2023 by Jerry Cruz
The staff here helped us through a very rough time with a very sick Cat whom had been with us for over 17 years, a very heartfelt Thank you for making our journey less akward!
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September 2023 by Brittany Biddle
My first interaction with this vet was unfortunately under the worst of circumstances; my old dog was dying suddenly and his normal vet was gone on vacation. It was a Saturday at 7:00am, and we called everywhere we could to get him in. We knew he wouldn’t make it to an ER. FLAH was the only vet able to see him. Unfortunately shortly after we got there he passed, but I am forever grateful that they got us in, gave us a rundown of what was going on, and most importantly treated us like we’d been there all along as our buddy passed. It’s never an easy thing, but the staff was awesome.When we down the line got our puppy, we immediately brought him here because we remembered how cared for we felt. He is now 7, and we love both Dr. Kurtz & Dr. Monacchino. We also have a business of ferrets and bring them there as well, and between all the pets, we’re always given the best of care and lots of patience. (I’m an anxious person who asks lots of questions!)Our dog injured himself recently and needed ER care out in Buffalo, and Stacy and Dr. Monacchino have both checked in to see how he was doing/expressed relief when I would chat with them.There is another vet within walking distance from our apartment, but we make the drive out to FLAH because we love them so much.Thank you all for taking such great care of our fur babies! We love them and you all for everything you do. ❤️
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September 2023 by Arthur Gonzalez
Always so kind and attentive to the needs of my pets. Very transparent from the checkup to any procedure. The staff here are great!
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May 2023 by Natalie H.
Dr. Kurtz and the rest of the staff were extremely welcoming and accommodating. I had a mix-up in my days and missed the time for my appointment, and they scheduled me for later that day for no extra cost. I am new to the Canandaigua area and a first-time cat owner, so this process was all new to me, and alongside getting a challenging diagnosis, Dr. Kurtz explained everything and assured me we would walk through it all together. I am very grateful to have chosen this as my primary vet and highly recommend it to anyone!!
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May 2023 by anonymous
i feel like this vet is in it for the money. my large dog ate 2 grapes, and she was acting 100% fine, but i called anyways just as a precaution. they told me that i should still bring her in, which i ended up spending $1000 on precautionary measures. they ran tons of tests, and gave her fluids. she was totally fine, and would have been fine had we done nothing, because all they did was tell me she was fine. but who can say no when your vet is telling you that your dog may be in danger. not to mention they were putting a muzzle on her without my knowledge, knowing l’m not comfortable with it. she is a bit scared of the vet and new people, but she has never once been aggressive. i’ve been coming here since she was a puppy, but l’m starting to see that they do not care about the well being of my dog, but rather themselves.
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May 2023 by Shaynon Austin
The staff is always so kind and they always take excellent care of my animals
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April 2023 by Christine Slowe
We just got a new puppy, well 1 yr old Shi-Tzu. He visited Dr. Kurtz today and everything was great! Thank you for everything!
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February 2023 by amber sweet
I have been with this vet for a long time. My fur babies and I really like the Drs here. The staff is friendly, caring, and always willing to help. If your pet has to have an overnight stay, the staff, and everyone will take care of your pet like it was their own pet. If you have a question about something with your pet, they will answer it.
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September 2022 by Liana Schenk
I cannot say enough good things about Finger Lakes Animal Hospital. They have always treated Bella and Waffles with care and respect. When the difficult decision came to put Bella to rest, I was out of town and was unable to be there with her. The staff stayed with Bella through the procedure and gave me the reassurance I needed, to allow her to peacefully drift away and no longer be in pain. My animals are my family and I 100% recommend Finger Lakes Animal Hospital!
