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September 2023 by Richie K.
Younger staff/store personal need to be made aware of the meaning of customer service/satisfaction. Did not receive that in my visit today(9/6/23 4:30 pm)
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July 2023 by Ron Ambrosia
Great service. Friendly greeting upon entering the store with assistance locating what I needed. Well stocked store with a lot of variety. Well-lit store with clean aisles and clearly marked prices. Easy place to shop.
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July 2023 by D J
Ace hardware on RT. 332 always has enough help . Fast friendly service. Great parking only a few steps from the front door. Also have competitive pricing on most items!!ACE IS THE PLACE!
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July 2023 by Peter Ozog
The associates here are always so helpful when you first walk in. It is truly a good experience every time.
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July 2023 by Jerald Rzatkiewicz
Honored a tube of glue purchased last summer in Madison WI. Would recommend buying anything there.
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June 2023 by Anthony Iacovino
Great experience with this store. Walked in looking for a Weber tailgate grill the website said was in stock. It was actually out of stock. Frank worked with me on the higher end model and made it right. They’ve earned my business for grilling and grilling accessories. Props to management and the employees. Even loaded the grill in my truck for me!
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June 2023 by Duke S.
Absolutely grateful for the service Danny provided today on my returned item. He was able to process and understand my unique situation with great empathy. Couldn't be happier with the service from this local Ace. A true asset. Thank you!
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June 2023 by Carole Fawcett
I needed a degreaser for my riding mower since I spilled oil on engine and mower deck. Went to Ace hardware in Farmington. The owner heard what I needed. Was handing me the canned spray degreaser and asked me what had I done so far. Told him used Dawn dish soap but couldn't get to hard to reach places that's why I needed the degreaser. He stopped and put the degreaser back on the shelf and handed me a spray bottle instead and told me to put Dawn in that. You don't get more honest with people than that. $3 sale instead of $10. That's why I go to Ace and make it my place.
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June 2023 by Daniel Harris
My wife went to pick up an order here with my young daughter and the team was super nice and helpful. A lot of unexpected care in making sure everything went well for a simple pickup order! Customer service like this is rare these days!
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April 2023 by Susan Read
Always have every thing I need.Takes the time to instructso operate safely.
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April 2023 by Judith Ghosh
Always have what I am looking for, and wonderfully helpful staff!
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March 2023 by Regina Busmire
ALWAYS a great hometown store to shop at. Staff are very willing to help you locate items and discuss any questions you may have. 5 star 4 sure.
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March 2023 by Ken Soderlund
What a great place! Friendly staff and it's fully stocked.
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March 2023 by Big RICK
It is good for small things when you don't want to drive to Canandaigua or Victor. Although very pricey.
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March 2023 by D Van
Customer service is always excellent, family owned store that I'd rather give my money to instead of the big box chains and conveniently located