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January 2024 by Jacob Clark
Had major renovations done to my Honda CRV, they installed the new parts and the car runs like a top!
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November 2023 by knl66
Knowledgeable staff who make you feel comfortable doing business. I’ve been going to them for about five years, since I moved to the area.
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September 2023 by Elaine Ambrose
I really trust the work done here. They have never treated me unfairly or done less than stellar work for a fair price. I've moved to Rochester recently and am now about to call Master Tech to schedule an oil change and to have a "noise" in the rear of the car diagnosed along with the brakes checked. They've never turned a noise into an expensive repair, thank goodness. My car is 13 years old and is still running great, and some of the credit for that is Master Tech.
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September 2023 by Lana Turk
I saw some very cool cars and trucks. The crowd of enthusiasts were great friendly people.
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September 2023 by John Zimmerman
I've had my vehicles out there a few times. One had major service, the others were regular service and inspections. The work is fantastic, the staff at the counter is wonderful. If you need a shop that is trustworth, and gives you a good value for your money, this is it.
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July 2023 by Ulf Kintzel
Five stars throughout, from the service at the front desk, to scheduling, to workmanship, to convenience, to explaining things that someone like me can understand it, to...well everything.Services: Air & cabin filter replacement
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July 2023 by Estelle Ashley
Great service, reasonable prices. I won't go anywhere else.
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June 2023 by Robert Gasper
This past weekend our car's master serpentine belt broke, rendering the car completely inoperable. Fortunately, we stopped right in front of a man's house who owner called Phil, the owner, and explained the situation. Phil said that he would take on the repair, first thing the following morning even though he wasn't open.( It was almost closing time) A jump start to my now dead battery, and I was able to limp the car 1 mile to the garage, where I parked it and waited for the phone call. True to his word, Phil had it repaired first thing in the morning. Being on a trip and from another state, we were vulnerable, but Phil is an honest man. He could've taken advantage of the situation, but DID NOT. I would highly recommend Master Tech Automotive for any repairs that need to be done. His shop is spotless, and the staff was friendly. Thank You PhilService: Engine repair
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May 2023 by Robert G.
This past weekend our car's master serpentine belt broke, rendering the car completely inoperable. Fortunately, we stopped right in front of a man's house who owner called Phil, the owner, and explained the situation. Phil said that he would take on the repair, first thing the following morning even though he wasn't open.( It was almost closing time) A jump start to my now dead battery, and I was able to limp the car 1 mile to the garage, where I parked it and waited for the phone call. True to his word, Phil had it repaired first thing in the morning. Being on a trip and from another state, we were vulnerable, but Phil is an honest man. He could've taken advantage of the situation, but DID NOT. I would highly recommend Master Tech Automotive for any repairs that need to be done. His shop is spotless, and the staff was friendly. Thank You Phil
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March 2023 by D Van
I had a front end alignment last year and they tightened it up so well, I can clearly tell it's been the best I've ever had done, drives straight as a pin. So I just went back for a rear differential problem and their mechanic was honest, stated what I Needed and talked to me like I'm a friend of his.I had a pretty good idea what was wrong but don't have the right tools or the experience to do it myself. I won't take my truck anywhere else now!Thanks for being an honest shop!Service: General repairs & maintenance
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March 2023 by Tom Xiao
I am not sure how this place has such high ratings, but they do not deserve it. Poor customer service overall and treated the customer like trash.Performed the service without asking owner's permission to do so and charged extra for it. Finished all the work on a Friday but waited until four days later to tell the owner about it.Blamed the customer for his own personal ill-health. Overall not very impressed. Phillip the owner apparently worked on the car and seemed very unprofessional in his conducts. Bad communication overall from him. Everyone else in the store were very professional. Not sure if he was having a bad day or something, but it was not acceptable, period.The car was fixed, but took too long and service was poor. Not coming back!Re: owner response, it was not me, but my girlfriend who got service here. I am not comfortable with providing further information.
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January 2023 by Melissa Sue Wilmott
Wonderful ladies at the front desk! Helped get my car in and out. Also helped with seeing if my warranty would cover my issue. Will definitely bring bringing my car in for maintenance!
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January 2023 by Tom Willmott
I stumbled in to MasterTech after doing some on-line research. When I saw the pictures of beautifully re-built antique cars, I knew I was in exactly the right place. I needed an evaluation of some serious electical issues including weird check engine light faults. In addition, I needed to get an honest evaluation of whether to continue with my 1997 F-150. 26 years with our family since the showroom floor. I needed some good advice and tough love! As someone else commented above, I think Phil can fix anything. He was able to pin point two serious problems with the electrical system and my engine, which had a gasket leak and had started to burn coolant. It was time for my old truck to move on. Phil and Kaylee (out front) were a real help to me. They are friendly, beyond capable and the price is more than fair. Can't recommend highly enough -- especially for more subtle and sophisticated problems.Services: Electrical
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January 2023 by Benjamin Gifford
Greatest shop to go for anything you need!!! Phil the owner is a super nice guy and has a great team out back.5 stars!!!
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December 2022 by YOYO
My mom goes here to get work done on her car. Loves it. Says everyone is very nice. I'd say look for the BIG TIRE on rt 5&20 but they changed it to a sign. BRING BACK THE TIRE:)
