Ray Sands Glass is a trusted business known for its excellent customer service and high-quality workmanship in auto, residential, and commercial glass projects. Customers highlight the friendly and attentive staff, especially mentioning the helpfulness of Natalie, who ensures appointments are scheduled promptly and insurance matters are handled smoothly. The team is praised for their professionalism, focus on detail, and willingness to go the extra mile, such as calling customers to discuss options like protective strips or replacing stickers carefully. The quality of repairs and installations is consistently described as outstanding, with experienced technicians like Rob, Billy, RJ, Scott, and others delivering excellent results on windshields and windows, even on old vehicles like a 1969 El Camino. Customers feel confident that their glass needs are met efficiently and effectively, often with same-day service. Ray Sands Glass emphasizes fair and honest pricing, personalized service, and a commitment to earning trust and loyalty through their dedication to customer satisfaction. Serving the Rochester and Canandaigua areas, the business maintains a reputation for being a class act with a focus on quality, reliability, and customer happiness.
Highly recommend! Seamless experience from start to finish. Walked in yesterday for an appointment and they got me in today! Thank you so much Natalie and the amazing guys that work in the shop. So professional and caring. I'm so happy!
May 2026
Amazing. I stopped to make an appointment to have a small crack repaired in my windshield and they repaired it right away! Great customer service!
April 2026
I just moved here and had to have my windows untinted. Great customer service and overall experience. Brandon was very helpful.
