Ray Sands Glass is a trusted business known for its excellent customer service and high-quality workmanship in auto, residential, and commercial glass projects. Customers highlight the friendly and attentive staff, especially mentioning the helpfulness of Natalie, who ensures appointments are scheduled promptly and insurance matters are handled smoothly. The team is praised for their professionalism, focus on detail, and willingness to go the extra mile, such as calling customers to discuss options like protective strips or replacing stickers carefully. The quality of repairs and installations is consistently described as outstanding, with experienced technicians like Rob, Billy, RJ, Scott, and others delivering excellent results on windshields and windows, even on old vehicles like a 1969 El Camino. Customers feel confident that their glass needs are met efficiently and effectively, often with same-day service. Ray Sands Glass emphasizes fair and honest pricing, personalized service, and a commitment to earning trust and loyalty through their dedication to customer satisfaction. Serving the Rochester and Canandaigua areas, the business maintains a reputation for being a class act with a focus on quality, reliability, and customer happiness.
Unbelievably positive experience for a front windshield replacement. Great communication. Great quality of work. They were even able to transfer my registration and inspection decals to the new windshield.
September 2023
A+. Called them to replace the back glass on my Volkswagen, they did it for less than 1/3 of what Safelite quoted me at. They had it ordered, received, and installed in 3 days. I won’t go anywhere else ??Service: Auto rear window replacement
May 2022
Had two windshields replaced in the last 6 months, the service here couldn't be better. They are accommodating and can't think of one thing I would change. This time it was Rob and Billy who did the installation.Service: Auto windshield replacement
