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January 2024 by John Erway
RF Collision is a business that understands customer service! When I called to inquire about doing the body work I was met with a very friendly person on the phone and was told that I could come in anytime for an in person estimate, no appointment necessary.When I arrived at the shop, I was surprised to enter a very pleasant, and clean reception area. I was greeted kindly and almost immediately the shop manager went out to inspect my car. She then apologized that she wouldn't be able to get it in any sooner than next week. All the other body shops I talked to were booking out at least 3 weeks. So needless to say, there was no need for an apology!The work itself was delayed slightly, but that was wholly due to manufacturers parts delay. And when the delay occurred, they went the extra mile to make sure that I was being taken care of.When I picked up my car I was more than happy with the work they had done. I argue that you cannot tell that any body work had been done at all, let alone replacing most of the exterior components on the front corner.Now to top it all off, a few weeks later a slight concern rose. I went into the shop and there wasn't even a moments hesitation. The immediate response was "we'll take care of that for you".I'm beyond happy with their professionalism, quality of work, and customer service.RF Collision has a new life long customer!
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December 2023 by Cody Hannigan
Ran into some trouble getting parts and my vehicle was delayed a while. That’s not their fault though, there’s manufacturing shortages. They were very accommodating and helpful and made sure I always had access to a vehicle even after my insurance paid rental expired. Repairs look great, like it came off the factory line and they detailed in inside and outside before giving it back to me which was a very pleasant surprise. 10/10 would go back if I have another crash.
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November 2023 by Don Iocco
My insurance guy told me that it's $50 a day to have a parked car there after they look at it and tell you it's a total loss. Ridiculous. Because of COVID I'm assuming. Also most body shops don't ask you anymore if recycled parts are alright.
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November 2023 by Donna McCrea
The best collision shop ever. My car looked better when I picked it up then when I dropped it off. They are the best.Services: Painting
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September 2023 by Lisa S
Great people to work with in the office. I dropped my car off on a Monday they took a look at it. Had my Geico estimate I think that night. Then they asked me if I had a ride him. I said my ride would be there in about an hour. They said no need we'll bring you home. The same week I dropped my car off they called me that Friday the bumper and fender were done. So, I went to pick up my car. It look great and they even detailed it. I had to call them about something miner and they informed me my spare key was there. So, they were nice enough to drop my spare key off to me at home.Services: Painting
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September 2023 by Stephanie Reisenberg
This is the second time I've had to take a vehicle to this shop. First time a few years ago someone backed into the front of my vehicle. This shop did an amazing job repairing my vehicle, going as far as repairing my mangled plate so it was almost unnoticeable. This was done through Gieco and super easy.This time around I sadly ended up with a dent in my tailgate. I got a few quotes and they by far had the best quote. The customer service is a 10/10 as well. Each person I spoke with was extremely pleasant and friendly. The work they do is unbelievably top quality. They even repaired the top plastic which I didnt expect. I think my tailgate turned out better than factory haha. They're also ordering the emblems for me to replace my existing ones. They stayed within the original quote, no extra costs.There's a reason they have close to 5 stars.
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July 2023 by Anthony M
A great job repairing my Tacoma! Emma who worked there was the most professional and pleasant person that works there! I thought she was the owner…her customer service was excellent!Services: Painting
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June 2023 by Robert W
You know it’s a job well done when you walk pass your own vehicle with absolutely Zero recognition. Well that’s what happened to me. Just want say thanks to Emma and the team for the amazing work and taking good care of my baby girl. Y’all the best????????.Service: Body & Trim
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May 2023 by Justin Demitry
Very happy with the work done on my truck!! Highly recommend them any chance I get!!Service: Painting
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May 2023 by Robert Lyons
I had 3 bad experiences on my Nissan pathfinder I took it in to have work done and when I picked it up paint was not painted then they had me bring it back to have it repainted and gave me a loaner that was dirty and not clean inside or outside and all they did is touch up the spot and didn't repaint it like they said but told me they did but when I had the guy come look and I showed him it was not painted because it was dirty so they told me that the bumper they put on didn't fit right so they were going to get a Nissan one and new brackets and would call me when they got it so they called me and said to drop it off and they had a rental for me I pulled out and hit the brakes and it shook so bad I called right then and the lady said she would have him call me but never got a call back till they called to say mine was done and I told him they should never had any one drive that and I called back and said that my bumper is not right and he said it's the best they could do and I said that is way to treat someone
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February 2023 by Barbara Newell
My Malibu looked brand new when I picked it up yesterday. Beautiful job done. Had rear bumper replaced, they noticed additional damage and notified insurance company. Everything went smoothly and the work was completed. Thank You Gregg and the whole team.Service: Body & Trim
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February 2023 by Bradley Ward
Kudos to RF for their timeliness and communications and special shout-out to Emma for assisting with State Farm claims, reserving the Enterprise rentals, & keeping me posted with numerous status updates on repair estimates and timelines.Thanks to Matt and Parry for their hard work in the shop - my car looks brand new without a scratch!Services: Body & Trim
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January 2023 by Cameron Johnson
RF Collision was recommended by my auto insurance for repairs following an accident I was involved in. They made it very easy to schedule and coordinate a rental for the time my car was being tended to. Everyone was friendly and professional throughout the process and I would happily return for my personal auto needs and recommend to friends in the area for theirs!Service: Body & Trim
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November 2022 by Edward Varno
Emma did a fantastic job.Seamless with GICO.Excellent work. Came back just like new. Detailed to perfection. Guaranteed to the max.Highly recommended.Ed VarnoServices: Painting
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November 2022 by Bonnie Abraham
Had a tail light and bumper guard replaced and had some scratches fixed and painted. Very good job and will certainly use your business again should we need it. Very happy with your work and customer service.