-
February 2024 by Colin Reilley
If I could give Evans a zero star review I would. I knew it was gonna be bad from the very start. My significant other and myself were in a pinch and needed to purchase a vehicle as the one we had was un-drivable, parked in Auburn NY (this is important). There little finance guy is a joke. He some how pulled a 400 credit score for my S/O, who had a well over 600 credit score. Then came the issue of getting the vehicle from Auburn to Canandaigua, mind you in the middle of a snow storm. Evans refused tow the vehicle on their dime, so I told them that if anything happened that it was going to go through there insurance and not my own if I had to personally drive the death trap from Auburn to Canandaigua.Finally get my own personal bank to finance us, purchase a 2013 Nissian Altima from Evans, in what they said was fantastic condition. We were told it had new tires, new breaks, and was ready to go at time of purchase. (Mind you should have got it on paper.)A few weeks later (outside of there warranty window) we had break issues. Take it back to them, fought tooth and nail with the owner that I was not paying for the cost of all the repairs they needed to do. (New rear brake and a caliper). Fought and fought back and forth with them for an entire day, and ended up paying for parts. (Consider me satisfied at that point.) This car is driven minimally as I have a new vehicle myself (2021 Kia Sportage, that I maintain really well) that we drive primarily. The Nissan is becoming the primary vehicle for our home now.Took it into a trusted spot I go to to get a tune up done on it and an oils change, and am told this vehicle needs an ample amount of work done in brakes, tires, wheel bearings, calipers, and the list goes on and on. We have put 15,000 miles on this vehicle since the day it was purchased from Evans..... 15,000 miles, none of these things should be issues if it had new brake and tires the day we bought it a year ago.My best piece of advice is do not do business with Evans!
-
January 2024 by belle rivera
I was absolutely impressed with everything, the service and the experience, very grateful to have such thorough people working alongside me for this process. They explained everything in ways that I could understand, and always wanted my best interest first as if I was family! Thank you Ryan and Tyler for everything!!! I would recommend anyone I know who needs a car, to go immediately to them! They took care of everything and was very flexible with me. 10/10 best car place! Worth the drive out there.
-
January 2024 by Anthony martinez
One of the best experiences I’ve had with a dealership! Great group of guys and very helpful, because I bought a 2019 Silverado they made sure that I was able to take advantage of the rust coating that they offer working with ziebart that has a 10 year warranty. To me that’s awesome because we all know how New York is with salt, snow and rust. They were able to get me financing working with multiple lenders in a matter of seconds. Overall I would highly recommend Evans auto sales canadaigua to everyone!
-
January 2024 by Thomas Keilman
Mike and his crew did a fantastic job getting me into the truck I wanted and exceeded my expectations with the price point! I went in shortly before Christmas not really expecting to get the beautiful Ram Laramie 2500 that I test drove. Mike and Ryan got on it and Merry Christmas to me! Recommend Evans 100 percent and they’ll be receiving my business in the future!
-
January 2024 by Michael Brill
Good service got me in the truck I wanted in just a few days!
-
December 2023 by Bill Hunter
Great job
-
December 2023 by Chelsea Williams
Tyler the sales manager really is just the best. He will answer any question I have even after purchasing my car. Makes the process smooth and is very very knowledgeable. I’m so happy with my experience with him!! Definitely would buy another vehicle from there.
-
December 2023 by Mark Sharise
Very happy with the truck and the sales services
-
November 2023 by Jennifer Taggart
It's was by far the experience I have ever buying a vehicle. Everyone was so honest, helpful. The best part is that they were not pushy, plus they really do look out for. I actuary have recommended my friends to go there.
-
November 2023 by Suzanne Renna
Evans Automotive is like no other dealer. They are there from the beginning until the keys are in your hands, and even after the keys are in your possession they are still there. I had gone through the financing process as this was the first car I’ve ever bought from a dealer. Ryan there was extraordinary. He understood my budget and different ways to help me meet what I need to meet. Dakota there helped me with registration, plates, and insurance. She went above and beyond her self. Mike and Todd were amazing guys to work with. Mike was texting me differently insurances to call, and Todd followed up to make sure everyone was taking care of me. If you’re going to a dealer, go to Evans. If I so happen to still be in this area and am need of a car, back I go to them. They wanted the best for me, and I wanted to give them the best when it came to their dealership. Amazing company, and amazing people who made everything work for me and my time.
-
October 2023 by Gabriel D'Addona
The pictures in the website did not do the truck justice. When I saw it in person, my expectations were exceeded! Seamless transaction, Mike and Ryan are gentlemen and a pleasure to do business with. The lot was full of very nice trucks, I highly recommend the dealership!
-
October 2023 by Matthew Ranalli
Customer service at Evans Auto is phenomenal, I challenge anybody to find a harder working group of people at a dealership. Mike and his staff are very good at what they do, and are willing to take the time to answer all questions you come up with. I look forward to doing business with them in the future.
-
October 2023 by Austin Carter
Fantastic experience all around! I would highly recommend Mike and his team to anyone looking for a new vehicle without all the Hassel of a large dealership. I would give 6 stars if I could!!
-
September 2023 by Andrew Ames
Great over all experience! Super friendly and helpful staff from the owner on down. Quality inventory. Highly recommend to anyone looking for quality used vehicle. Very professional.
-
August 2023 by Sumer Faiola
So I have waited about 7 months before writing a review because I wanted to make sure I had enough time with them to truly post a review. I was a first time car buyer, and Evans was the perfect place to go. Cheryl and Mike were informative, supportive and patient when it came to our first time questions, concerns and worries. I took my new baby home THAT day. I did have some bumps down my road, and I called them up and they helped me right away, even before officially opening. I am currently working with Todd in their AutoShop department and there is no disappointment. He was accommodating and reassuring. Evans Automotive Group care about their customers; and everytime I call they’re kindness eases my anxiety enough for me to breathe again. I would 10/10 recommend Evans to all my friends and family, and quite frankly anyone!
