Sherwin-Williams Paint Store is highly praised for its helpful and friendly staff. Customers appreciate the excellent customer service, with staff members going above and beyond to meet requests and answer questions. The store is especially known for its ability to match colors accurately, with one customer highlighting the staff's diligence in matching a color from years ago, even when other stores could not. Customers also value the store's willingness to provide sample cans, making color selection easier and less stressful. The staff assists with choosing the right type of paint and sheen, whether for small projects or painting a whole house interior. Overall, Sherwin-Williams offers a positive experience, with knowledgeable staff who make customers feel comfortable and supported throughout their painting projects.
I dealt with Matt today and it’s was a welcoming experience. He walked through every step of the process I was looking for and was encouraging with his knowledge and patience. I will continue to shop with your Canandaigua store and look forward to future projects with you guys! Thank you!
July 2025
James and his crew do a fantastic job! They have matched colors like no one else. Totally satisfied not to mention the paint quality, quality products equal quality jobs with repeat jobs and not to mention referrals! Thanks James, Rick and Jeremy @ Risco construction, Bloomfield NY
October 2024
The best customer service. Knowledgeable on all products and willing to give recommendations when I'm not sure which product would be best.
