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November 2023 by Jerry Cruz
Loved browsing at this Store ?
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October 2023 by Dave Vesper
Expensive for retired
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April 2023 by Donald M.
I bought a $90 pair of sneakers for my grandson 2 months later they're coming unglued . I bought snakes here before and was always very dissatisfied . I will never come here again . They won't help you if you have an issue you have to do it online and then they ignore you . Next time I'm going to Walmart and buy two pairs for a lot less and they will last twice as long .
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August 2022 by David
They were helpful and nice shoes, got a nice pair. but wish there was more sizes...no shoes in the back, what's out front is all you get.
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August 2022 by Connie Helker
Love this place. Always find what you're looking for. Great sales too.
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July 2022 by Kayla Pizura
Came here for a pair of shoes for my dad that is all he wanted for Father's Day. Found a great pair and they were on sale. I bought a pair for me a couple months ago I really enjoy that this place is in Canandaigua and I don't have to go to the mall for quality shoes. I will definitely be back maybe for a pair for my daughter for school come September.
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June 2022 by David Mutchock
Their prices are great but their size selection is lacking I always have to order online
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May 2022 by Joshua Davis
Wish there was more for us big feet guys but they have stuff to get you by
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May 2022 by Eric Ferguson
I have bought alot of shoes there and the prices are good
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May 2022 by MoMo Meditation
All of the people who work at this location are SO Nice and Super helpful!!! I haven't come across a mean or unhelpful employee yet!!! And that's saying something for sure:) Especially in today's day and age when everyone is out for themselves or disrespectful to employees and the general population. I'm so glad this store is still standing through the COVID 19 pandemic, when so many of the stores in the Mall have closed. So sad to see good stores closing their doors!!! I hope this location stays open for many, many, many, more years to come. A family favorite for sure!!! My husband and I enjoyed shopping here back when we first starting dating etc. Now, we love coming and getting shoes here for our three children too! My youngest is still a baby but when older; I know we'll be buying shoes here too! There is an Alters in Canandaigua where I used to shop alot. Great store but smaller location with less sale product. I still love this store bc I used to go here alot with my Mom as a kid on up through a young adult. I just choose to go to the Victor location bc it's closer to my House. But I would recommend both locations and this Shoe / Company. Altiers/Shoe Depo have fantastic buys and something literally every one in the family can find and love. :) . Which as a parent; makes my life Soooo much easier when I don't have to go to several different stores to find shoes or the right sizes etc. Especially with the prices of gas! Who can afford to. And you can call and check with some of these places but they won't answer the phone! Altiers Shoe Depo always answer their phones and offer help or solutions. Like, when I called and asked about a specific shoe/boot that they carried and asked if they had my size. And they did! And the nice Lady employee set it aside for me! Great customer service!!! :)
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March 2022 by Bonnie Dubois
Went in and walk right back out. I didn't find what I was looking for. I went in for a pair of men's working boots nothing.
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January 2022 by gregory cooper
Don't have much selection for men. almost the whole store is for women. Always under staffed.
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December 2021 by Jim Tiballi
Very nice selection, I wear 7-71/2 and they don't have many in that size
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April 2021 by Donna Smith
Went into the store the employees didn't greet us. I asked where a item was and they were very rude. I asked about shoes that were on the website for the Cdga store & she said online is a sale & not for the store. She was extremely rude. The lady didn't make no eye contact. IF THAT IS THE MANAGER, NO WONDER THE STORE IS ALWAYS HIRING. They loss our business.
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March 2021 by Julia Wheeler
Employee measured my feet and helped me pick the perfect shoes for my foot. I had been wearing an 11 wide for 15 years only to discover I am actually a 9.5 What a difference it makes to get professional treatment.
