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February 2025 by sixpkpug phil
Always professional and friendly staff!
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July 2024 by Linda Chadderdon
I'd give them 5 stars if it weren't for one of their female workers (I won't disclose her name here but its burned into my memory). She answers the phone and has a serious attitude no matter if I'm just calling to reorder, check the status of a rx or attempt to figure out why they weren't getting the script from the dr (sent it 3 times). She offered to send another request to the provider but anything beyond that, don't expect help. ZERO compassion. Other pharmacies will offer to call the dr when being told the office has sent it previously. Not her. I asked for a fax number to provide to the dr but apparently their system doesn't work like that. Basically they do nothing except send another request. So now the provider has to call them to figure out why the script isn't going through. Hopefully she doesn't hang up on them for trying to get medicine to their patient like she did me.
I can't imagine being that miserable to people at work and still have a job.
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July 2023 by Lisa H.
Very helpful and a great alternative to purchasing certain meds from my veterinarian. They compounded the meds I need for a reasonable price.
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December 2022 by Steven E. Malone, Esq.
They'll mix up your liquid drugs.
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July 2022 by Joy McClure
Very attentive and efficient.
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November 2021 by Amber Moon
It was a little confusing getting here but I found it. It is located in with a bunch of businesses that are not retail. They are usually behind the scenes shipping or whatever. It was a nice day for a drive. They had what I wanted.
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November 2019 by Katie Conway
My family has been incredibly loyal to the Medicine Shoppe for over 30 years. The turmoil my family has endured recently is down right disgusting. I wouldn’t recommend this company to anyone.
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July 2019 by Elizabeth Bender
Needed a knee scooter for my brother. They had it there for a good price
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June 2019 by Daniela Lathey
I get my medicine from Canadaigua medicine Shoppe they are a fantastic pharmacy to go with family owned.
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April 2019 by John Foster
Remove the TV ad that refers to men performing like a 10 year old. This is a disgusting and perverted ad that borders on child pornography and pedophilia.This is an ad that the FCC might need to look into.
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February 2019 by bill palmer
The service is pretty good, but they have major problems with there information system. When my Doctor tried to submit my prescription it didn't work because there system was down, so she had to hand write it. Then when I went to pick up my prescription they told me that I didn't have insurance when I know I did.
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February 2019 by Kelly Cotter
The Canandaigua Medicine Shoppe compounds medicine for my cats. I enjoy being their customer, and they are always helpful
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November 2018 by Dino Centra
Was promised a credit on a script I did not order. It took close to 2 weeks with at least 5 phone calls to try and get credit posted. They said it could take up to a week to show up on my credit card. I find that hard to believe since a charge shops up in 1 day. Still no credit.
