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April 2024 by George M.
When you first walk into PC & Wireless you immediately get a sense that you are in good hands with Matt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.
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January 2024 by Doughboy Texas
Matt was knowledgeable, prompt and did a great job. We will be back!!!
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November 2023 by James T.
Outstanding service by Matt. My Dell laptop screen went blank. Matt immediately diagnosed the problem as a screen backlight failure, requiring a screen replacement. He had a new replacement screen in stock and within an hour replaced the screen and sent me on my way as a delighted customer.
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October 2023 by John E Becker
First time customer. My former PC shop is no longer. My issue: my PC tower was making nasty sounds. I called the Canandaigua shop. Matt was very helpful. I took the unit to the shop. A faulty fan was diagnosed. Matt did the repair that afternoon. I must say, quite impressive. Thanks to Matt for his expert assistance.
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October 2023 by Josh B
I had a POST failure with my gaming PC that I couldn't figure out without hours of online research. After trying the most likely fix and still encountering the same issue, I brought it to the PC & Wireless Shop. I left it with Matt, and within a couple hours I got a call explaining what was wrong, and what they had in stock to fix the issue. I was without my computer for less than a day, and the attention to detail and overall customer service were excellent.
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October 2023 by Martin Lustick
Friendly, knowledgeable, skilled, helpful. I brought in 4 old computers and wanted photos off the hard drives. He got it done faster than expected at a very fair price. Even helped me carry the old computers back and forth to my car. I wouldn't go anywhere else.
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October 2023 by Terrance Wilson
These guys are very knowledgeable and amazing. Went in for a simple hardware upgrade and got amazing customer service. 10/10 would recommend working with them. They go above and beyond the job here.
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October 2023 by Diane W. Dersch
Matt was wonderful! I had a new computer in 2 weeks. Good thing as he said the other one could have caught fire. Thanks for a job well done!
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August 2023 by Andy Frazo
I can’t say enough good things about this place! I play an outdated game online with some old friends who are no longer local. The computer I’d been using wasn’t running well so I found older computer and downloaded the game but it wouldn’t run. I dropped it off to these guys at 4pm and they had it running by 1pm the next day. It now loads faster than any computer I’ve ever had and they even optimized it and the monitor so the graphics in the game are better than I’ve ever seen before.
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August 2023 by Mary C.
If you need Mac servicing call Matt.I panicked a little (lot) when my Mac went down. I thought I had lost everything that I hadn't backed up. Mac experts are not that easy to find. I am so thankful I called PC and Wireless. They recovered everything. Put in a new drive and now my baby runs like a dream. THANK YOU THANK YOU THANK YOU!!!!. These guys are awesome.
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August 2023 by Jeff Butler
Matt was great to work with. Very knowledgeable. Cleaned up my laptop with a fast turn around time and fair pricing. Highly recommend
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August 2023 by Edith Davey
My repair was accomplished in the same day. Matt was extremely courteous and helpful. This business is an excellent resource for the area. I highly recommend the PC & Wireless Shop.
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June 2023 by Tanya Willey
I give The PC & Wireless Shop in Canandaigua 5 stars!!! If anyone needs any help at all with their computers this is the place to go. I was a victim of being hacked and I needed help with my Chromebook right away. I won't name a competitor but a geek place would not help me without an appointment that was days away. I was so upset that I looked on my phone for a local place in Canandaigua and I just drove there. I walked in and Matt helped me right on the spot. In under an hour he had fixed all my problems and restored and secured my computer and it was a fraction of the cost of a big box store. He told me that since their relocation to Rt 332 in Cdga they are under new ownership. I will be using them for all my electronic needs from here on out. They are highly skilled, and will give you honest advice and expert help. I highly recommend them!
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June 2023 by Jack Meyer
Fast and to the point. Only delays I ever had were for unavoidable part shipments, and the final product fixed all of the issues I had with my computer!
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June 2023 by Ron Hoffmann
Just awesome people and incredibly fair. I was traveling through town and had my laptop screen bust on me. Matt matched my laptop to one they had in stock, but had to confirm at the shop. They gave me a price for it. Once I got there, it took them 15 minutes to confirm compatibility and put it in. They charged me LESS than quoted (who does that?) and got me on my way. Incredible experience. Wish I could give them more stars. Thank you so much!!