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November 2023 by Bonnie Crisalli
Stopped in for a quick oil change, and it was quick and easy and now I'm ready to leave for my trip without worry. I especially liked that I got a carwash, too; that was a nice surprise!
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October 2023 by Katie
Everything about my experience was great! Ryan sold me a 2017 Nissan Rogue. He was very welcoming and friendly. Matt (manager) and Phil (finance) were wonderful as well. They all were very helpful and made sure I understood what I was getting into. They also helped answer any questions I had. Will definitely recommend. Thanks so much Vision Nissan!
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September 2023 by Sophie deFreitas
It was a great experience! Jeff and the team were so helpful and so understanding. They made the experience so enjoyable! I am excited to work with them more in the future.
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September 2023 by Christian Lewis
My wife and I recently purchased our new vehicle from here and they were a pleasure to do business with. Tyler and Phil answered every question we had and did everything to make the process go smoothly. Would definitely do business with them again in the future.
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September 2023 by Dave Brewer
We purchased two certified used vehicles from Vision Canandaigua. Ed, Tyler and Phil were all very informative and easy to work with. The overall experience was positive. The sales process wasn’t pushy and I never felt pressured. If you are looking for a new or used car please consider stopping by Vision Nissan Canandaigua.
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September 2023 by Mike B.
This dealership has gone downhill in the last year. I purchased my car from them in 2015 and always brought it to the dealership for service. When I bought the car, part of the deal was "free oil changes for life". In the last 6 months I've been told twice that they no longer honor that because it's under new ownership. When you buy a business, you should honor all commitments made to customers that have been faithful to the dealership for the last 8 years. After complaining about this last time, they did change the oil for free, but refused when I brought it in this time.Today I was told that the car needed to have the rear brakes replaced...again. We just had all new breaks put on and within 13,000 miles, they want me to replace them again. They are not willing to honor or stand behind the work they did, and wouldn't even offer a discount based on their poor installation or use of crappy parts.I used to love bringing my car here for service, but it's become an unethical service department and I will never buy another car from here again.
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August 2023 by Erica Taggart
I had a wonderful experience from start to finish. My sales guy (Tyler) was very knowledge and great. General manager even helped with purchase. The whole team was awesome!!! Phil explained every detail during the paperwork. I feel like I had a great experience and will be coming back for my next car !
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August 2023 by Jessica Jenkins
I went to vision Nissan of Canandaigua top notch customer service Phil in Finance was very helpful and made sure I left a satisfied customer. Matt the Sales Manager was also very pleasant and helpful. Keep up the good work!
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August 2023 by Nancy Henry
Tyler and Phil did a great job. It was a pleasure. They were very respectful and very kind.. they both were very professional and I was very impressed with the whole process and I love my car!!
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August 2023 by Jillian Doores
I recently bought a car from Vision Nissan in canandaigua. I worked with Matt who was knowledgeable as he was a mechanic there before becoming a salesman. He answered all my questions and even put the used cars on a lift so I could see underneath when I was deciding. Matt texted and coordinated with me through out my search and was very professional and honest. Ed, the store manager met with me and helped me navigate the logistics of returning my rental car, bringing in my trade in and leaving in my new car smoothly. Phil worked with me to help get all the paperwork, financing and dmv logistics done. He was very personable and in no way ever felt pressured. Phil worked around my work and kid schedule to make this all happen out side of my original appointment time.Every person I encountered at Vision Nissan went above and beyond to make sure I had everything I needed when I needed it to not disrupt a weekend vacation that was fast approaching. I feel confident that I was able to purchase a safe, reliable car within my budget. It was absolutely refreshing to come across a great dealership these days and I am most satisfied with my car and the experience of buying one. Thank you so much Matt, Phil and Ed!
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August 2023 by bill w.
I took my car in for an oil change and a week later I tried to pop open my hood but realized they had broken something in the release mechanism. I took the car in again and was told that I broke the mechanism even though they were the last ones to open and close the hood and I would be charged $159/hr to get it diagnosed. Worst service I have ever seen.
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July 2023 by Heather Wigden
The service here is exceptional! Tyler in Sales was great to deal with. Phil in Finance was personable. We saw the manager Matt out in town after our first visit, and he chatted with us and made the whole experience even more amazing. Highly recommend!
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July 2023 by John Waldeck
My wife and I came in and had the privilege to deal with salesman Tyler and Phil in financing. I highly recommend coming to purchase a vehicle with these guys.
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July 2023 by Kait Waldeck
Tyler and Phil made leasing our vehicle so super easy! They walked us through all the steps, it was stress free!!! We will absolutely be back when it comes time for another vehicle!!!!
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June 2023 by Kelly Callon
My experience here was phenomenal! The guys here were very friendly, professional, and left no questions unanswered. Y'all make your store very welcoming and comfortable.Phil was amazing from start to finish and made the buying process extremely easy. He was very helpful in answering any questions I had.Matt, our salesman, was super helpful as well. My mom and I are both happy with our new cars and couldn't have done it without him. He stayed on top of everything.
