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December 2023 by Lauren Varno
We paid over $500 to have 2 batteries replaced in our GMC Sierra HD 3500 (through AAA). While this may seem like and should be a simple job for someone to do, the inexperienced guy who tried to replace them blew the 250 amp fuse that sits on top of the batteries. After we paid and picked up the truck, a mile down the road the battery light came on. We called to let them know and they said they didn't have time to look at it again. We needed the truck to be fixed that day! We called the owner and he said he would take a look at it on Monday (this was the Friday before). We didn't drive the truck all weekend because we didn't want to cause any damage. Monday morning we called and the owner said he was going to call his AAA representative to discuss as he believed this was an existing problem. Which is absolutely was NOT! His exact words "I'm not eating the cost"!! Long story short, his employees are apparently inexperienced if they can't even change a couple batteries without doing more damage and the owner is a complete jerk. They lied to AAA and wouldn't even take a look at the truck again after telling us that he would in good faith. Clearly he does not care about his customers or reputation. Because we'll be telling everyone to stay clear of this joke of a place. Do yourself a favor and take your vehicles elsewhere!!
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December 2023 by Josh Martins
The tech that changed my batter blew a 250amp fuse on the distribution bank. Most likely in accident but the owner Bill rocker told me to bring the vehicle in and if they made a mistake he would fix it. When I went to do so he wanted nothing to do with it. It was diagnosed at nye right before the same day and there was no other issues but a bad battery. The new issue came up after he changed them. Terrible customer service and don't take any accountability when things go wrong!
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December 2023 by oGnacho
Rockers are very fast and helped me out on getting vehicles towed. Never seen no damage done on all the jobs I gave him. I very recommend rockers automotive.
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December 2023 by James Button
David did a great job. He was very professional, helpful and explained everything.
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August 2023 by Ashley Palmer
He’s helped us twice since July! Great guy, competitive prices, and makes difficult situations easier! Highly recommend!Service: Car towing
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August 2023 by Brando Teates
Today I got a nail in my tire and they showed up within half an hour and got me back on the road. Thank you
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March 2023 by Andrea Cuddy
Today I found myself stuck in a snowy driveway with no way out. My job is making deliveries and it was not fun to be stuck in a stranger’s driveway knowing that I still had other deliveries to make today. Within 30 minutes of calling Rockers - they had me back on the road! I was treated kindly and respectfully. Not only did they rescue me but they made me feel like I had made a friend for life. I will always call them first from now on for all my automotive needs. I had such a great experience and will recommend them to everyone. Thank you so much for helping me!Service: Special vehicle towing
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November 2022 by dawn vandusen
These are very good at there job and better then any other company in oneida and I will tell everyone to go to them for whatever the need done and very understand and do what they can for u
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October 2022 by Andrew Gleason
Billy owes me moneyService: Car towing
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September 2022 by Jason Martin
These guys are great! I was in a tight spot and needed help getting my truck out. They responded right away and were on scene in less than an hour. Im sure theyve seen worse but I was pretty stuck. The driver was able to get me out no problem, no damage to my vehicle- on the first go nonetheless. Highly recommended. When youre in a bind its nice to have reliable help and these guys are it! Thanks again for all the help.Service: Special vehicle towing
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February 2022 by Mike Venettozzi
When my wife had an accident in a snow storm they came out and went above and beyond to get her and our 4 month old somewhere safe. I work out of town and they didn't have a ride. The owner personally brought both of them to the closest rental car facility. They took care of all the insurance needs and helped get us what our car was worth(totalled). I would recommend them to anyone. Superior service and very clean nice equipment.Services: Long distance hauling
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December 2021 by Leslie Chamberlain
They are a very good on everythingServices: Tires
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October 2021 by Maggie O.
I hit a deer last night, the county sheriff called Rocker's for the tow. The driver arrived quickly, was very friendly, and so very helpful. He had my truck loaded up and on its way within minutes of arriving. Highly recommend!
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October 2021 by MPerry04
Owner is very professional and works hard to meet the needs of his customers. Even goes on most all of the calls himself. They have a great new convenient location on Rt 5 right past Walmart going towards canastota.Service: General repairs & maintenance
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March 2021 by Matthew Chmielewski
I was stuck in the Verona cemetery and AAA was to come and assist me and they never called when they got there I went out to flag him down and he drove away . I was recommended by the State Police and they came it was to hard to get the truck in so the gentleman got a shovel and I got out then he moved the car so I could pullout . 5 star service would recommend them to anyone needing work doneService: Car towing
