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April 2024 by Bobby Wihnyk
Working with Lonny was wonderful. He’s a seasoned professional who knows his inventory. He is also patient and helpful without being “pushy.” When we go back to Bob’s, I will always ask for Lonny.
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April 2024 by Sunflower
As soon as we walked in we where being helped. Sales man was very professional and answered all of our concerns and questions we had about the sofas we was looking at. Thank you Andrew.
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April 2024 by Ellen Mones
Friendly and knowledgeable. Great experience
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April 2024 by Salil Mathew
Bought furniture for the basment here and prices seemed very attractive. After the purchase, everything went downhill. Waited close to 3 months for product and delivery. We had multiple delays for delivery. Scheduled delivery 3 times, and all 3 were canceled last minute by the company. We wasted 3 Saturdays canceling all our plans for furniture delivery.Complained to the store manager in Carle Place location, and she was very nonchalant and told this happens with our delivery all the time. We asked if we can get credit for delivery for the inconvenience, and they completely ignored us on our request. Last time we will order Bob's, delivery service is completely unreliable, and customer service is not even humanly present. Just a complete shame that they also discount not only on prices but also these vital services that satisfy and complete the furniture buying process.
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April 2024 by Alvaro Mayo
I was in and out thanks to the attention of the sales reps excelent service
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April 2024 by Marcia Stanley-thomas
The staffs are very professional , pleasant & very very helpful & diligent. That's Y I came back for a 2nd time after 2 years. Lots of Beautiful Furniture Accessories.
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April 2024 by Tyler Lloyd
Flo made my experience today At Bobs furniture the best day ever. Extremely patient and was able to help me choose the best sofa for my home! Thank you Flo!!
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April 2024 by Edward Mckenzie
Flo & The manager Abby were such a delight to work with . They knew what stock they had in place and were excellent listeners when it came to me explaining my ideas. They were extremely helpful. I wouldn't ever go to any other bobs except here . Make sure you request Flo or Abby .
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April 2024 by Jeff Miller
Wonderful customer service!
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April 2024 by Angela Orrego
My salesperson Brian had such a happy and pleasing personality. He was so helpful. It only took a few minutes for him to find exactly what I needed! Thank you Brian
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April 2024 by Edwin Mora
Not bad but not great. Sometimes you just wait there for a very long time for any help
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April 2024 by James Lost
Go see Lonny he was awesome thanks for your knowledge. And helping my wife with the massage chair. Second purchase and both times were quick and painless!!!
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March 2024 by Clara Chinchilla
The seller was very professional and really helpful, was a good experience.
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March 2024 by James Pyne
There is never a pushy salesman. Just quality furniture at reasonable prices with quick delivery.
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March 2024 by Omid Atlaschian
Absolutely one of the worst visits I've had at a furniture store. The specialist, Sterling, helped us right as we entered the store by showing a few options for the sofa we were interested in, and he was helpful at that point. However, he created a dilemma for us after we left the store.He obtained my information for finance pre-approval, even though I told him at least twice that I didn't want any hard inquiries on my credit. He said the process was two-stage, and at the first stage he went through, it shouldn't affect anything. We left the store with no intent of buying any sofa, other than being interested in one. We told him we wanted to check other stores and then decide. He said it would be waiting for a customer's call status.The next morning, I saw a hard inquiry on my credit and had to make multiple calls to Wells Fargo and Bob's to cancel the order that we did not submit and close the Wells Fargo account that we did not intend to open. So much time wasted over one sofa that we had no intention of buying at all!
