-
March 2024 by Ann Marie Kulhan
What an amazing store.!! I have been buying pianos from them for years. Why?Camille services her customers with great knowledge, respect, a great memory, and she listens to what the customer wants. Her cheerful disposition is a delight. She makes very helpful suggestions which add to a positive customer experience, and she is always available to answer customers questions even after a purchase. Her staff is also very accommodating. I have nothing but high praise for Frank & Camille's Piano Store.
-
March 2024 by Tom Friedmann
If you’re shopping for a piano you have to check out Frank & Camille’s. The staff is friendly and knowledgeable, and you’ll find a great selection of new and used pianos at competitive prices. I was thrilled to go home with a used Steinway.
-
February 2024 by John F.
This is the piano prior to delivery. It came back in the same condition it left in. Untuned and Player still broken.
-
February 2024 by Gintautas Sipavicius
Love it! Maestro stylish pianos and great customer service ❤️
-
January 2024 by Beverly Sternlieb
I had the pleasure of working with Chris Patti to purchase an upright piano. He could not have been more professional, easier to work with, more kind. I highly recommend him and have confidence you will feel the same. Whatever you purchase, may you have a lifetime of pleasure playing glorious music.Beverly sternlieb
-
December 2023 by Tiger
Here are out-and-out businessmen who renovate pianos. They see that you don’t understand this industry and sell them to you at a high price. It's just that their sales methods are good. You will think that buying a piano here is very affordable and the service is good. In fact, it is not the case. They have already ripped you off.여기서는 아시아 사람을 호구로만 봅니다. 지말기를
-
November 2023 by David Luchino
I purchased a piano to replace the upright that I had cherished for 55 years. I got expert advice from Camille, the namesake of the company. My new piano is now safely in my apartment. The white glove delivery, from Long Island to Brooklyn, was completely professional. My new instrument is beautiful. The sound it emits is crisp, clear and rich. My only regret is that I probably am not going to have 55 years to enjoy this one.
-
November 2023 by sean lamparter
My wife and I purchased a Korg Digital piano for our young son from Frank and Camille's, and he absolutely loves it. Camille was very helpful. I highly recommend Frank and Camille's for your piano needs, including Korg Digital pianos. Their dedication to quality and expertise in pianos is exceptional, and they provide excellent service.
-
September 2023 by Haris Hot
Dude working there is cool! He have a lot of knowledge and he is very kind! He can also help you get your piano delivered to the front step. Great job and he have my recommendation!
-
August 2023 by Timothy O'Keefe
I recently purchased a Baldwin upright from Frank & Camille’s to replace an older piano that was having mechanical issues. The manager, Chris, was wonderful. We originally spoke by phone, when he promptly sent me links to various pianos I was considering and invited me in to see and play them. I had occasion to be in the area (on short notice) and left a message asking if I could stop by (I was in the parking lot). Chris immediately got back to me and rushed into the store. I found him to be honest, knowledgeable, and solicitous. I was treated like a family friend. I am very happy with my purchase and the process and would highly recommend Frank & Camille’s. And Chris!
-
July 2023 by Janet Lee
After three years, we did a trade-in for a new upright Seiler piano and both times, I can genuinely say Camille and Eric went out of their way to match the right piano with our family. At Frank and Camille’s, they give you their undivided attention and are extremely knowledgeable and honest about every detail in every piano that is within their inventory. It is so rare to find such dedication and expertise in a business and we are forever grateful for being able to purchase a gorgeous piano that we will pass onto our children. There is no doubt you will have a wonderful experience at Frank and Camille’s. Be confident in that they’ll take care of you! Thank you again!!
-
July 2023 by John Piazza
I purchased the blue ED126 Seiler and to say this piano is breathtaking is an understatement. It is the nicest, most stand out piece of furniture in the room and the quality sound of this piano is even better than the look. Thank you Camille for helping me choose the first brand new piano I’ve ever owned, I’m 49 and have been playing since I’m 7 and I couldn’t be happier. This piano will remain in my family forever.
-
March 2023 by Franklin Family
I cannot say enough good things about Frank & Camille's Piano Superstore. This year we hosted a sweet sixteen party for our daughter at the Crest Hollow Country Club and our daughter wanted to play a few songs on the piano for her guests. This was exciting as our daughter is quite a musician however not many people know as she keeps this primarily to family and close friends. We came to realize the venue did not have a piano on premise. We first thought of a keyboard, however with such a special occasion we wanted to do more, so we decided to surprise her with having a baby grand piano brought in for the party. While this seems to be a simple plan, there are many components to having this happen. I called Frank & Camille's and spoke to Eric. He explained the process (which includes pretty much taking the piano apart partially, delivering the instrument, re-assembly and on-site tuning), and it seemed as if it was not going to happen. Eric asked me to give him a few days to work on something, and after coming up with an idea, he and Camille figured it out and made it happen. They delivered a gorgeous white baby grand piano, which became a focal piece in the room however the guests were unaware our daughter would be playing. She walked up to this white piano in her beautiful black dress and played flawlessly. I will not go into details of the entire deal, however lets just say they put the happiness of a family and sixteen year old young lady over profit. These are good people (Camille, Eric, Chris and Kathy) and Eric is one of the nicest people you could meet. He took a genuine interest in making her day more special and memorable. If you are looking for a piano and you value service, then Frank & Camille's Piano Superstore is the place for you.Thank you for helping us make her special day that much betterTom M.
-
December 2022 by Steven Gao
Recently bought a Yamaha C7 with nice tone when it was in the store. After the piano hammer was filed and delivered, I was not satisfied with the filing job performed and the brightness and harshness of the sound. After communicating with Camille, she sent a tech who regulated the piano and voiced down the treble section, but I was still not satisfied with the result a few more week playing the piano. After further communications with Camille, she eventually sent Alex and Philip who took the entire keyboard home, did a thorough job to properly file the hammers and regulate the actions, and came back and put the keyboard back into the piano a few days later. They further regulated and voiced the piano at my home. Hence, I am amending my rating to a 4.
-
December 2022 by Thomas Van Ness
I am an independent piano tuner and technician serving the Long Island area for over three decades. My experiences with Frank and Camille have always been excellent. They use top quality tuner/technicians and provide a conscientious service with the highest possible regard for customer satisfaction. In addition I would also say that I have always found Baldwin pianos, particularly the newer models to be an excellent choice for the home and school as well as for use in performance. They provide an even tone with a seamless crossover from the bass to tenor sections, with a responsive action that, in concert, with its excellent tone enhances the "piano playing" experience. I would not hesitate to recommend Frank and Camille to my customers as well as the purchasing of a Baldwin piano as an investment in, and encouragement of, musicianship in the home.
