“Rehan helped my husband and I choose our new Temperpedic mattress. He was friendly, helpful and patient and we had a great experience. We were very happy with our old one and glad we made the choice to go directly to the flagship store. Highly recommend!”
“Rich D’Agnessa at the Carle Place store is a pleasure to work with.
My family of four had completed a home renovation project and needed expertise for appliances, and multiple televisions, including a home theater experience. Rich is informed about the products and asked keen questions
about the use of each item. He offered several options at various price points , and left the decision making to me.
Rich stands out as a true professional who delivers on the promise of exceptional customer service.”
“Alfred Akiem and rich were all amazing. We appreciated all the help. They al had great knowledge of the products and the delivery. It was very professional. Thank you Ashely”
10AM - 9PM
275 Glen Cove Rd, Carle Place
Mattress Stores
“had a really great experience with Shaq my salesman. Usually, I feel pressure and ready to walk out, but I was totally at ease with him and I’m glad he made a sale because I love my product.”
“This review is for my experience in the showroom and communications with staff. The showroom is very clean and has models of many types of bedroom furniture geared mostly towards children and teens. As an adult I found the options enjoyable and wished they existed when I was younger! The staff were knowledgeable about their products and helped me explore various furniture layouts for my needs. Since I was shopping for a bunk bed, it was integral to see what a low, medium, and high bunk would feel like. The store had all presentations. I communicated many of my inquiries by text and found them to be very responsive and flexible. Also thankful for the family friendly bathrooms! Great experience so far.”
10AM - 9PM
175 Old Country Rd, Carle Place
Mattress Stores
“I came back to Bob’s for a desk for my new apartment in Glen Cove NY. I had previously bought a dining room table and four upholstered chairs plus a server for my small dining area. My experience has been excellent, and this transaction was also excellent. Erick was very helpful to me. I look forward to the desk and chair being delivered in early December.”
“Fine furniture Gallery. Well lit, modern facility, furnishings for any home. Joe, a salesman, was extraordinary. He was very familiar with the merchandise and the store policies. He was professional yet friendly. I was able to purchase a mattress that was an excellent product at an affordable price. Amen ♥️ ??”
“This review is for the young man , Eric who works there. He is the best. We needed a love seat to fit into a small space and found what we liked on our own after walking across the entire store . Each sales person approached us but we politely declined and kept walking around so we could select ourselves. After finding the right one, the closest sales lady ( Kathie, I believe) asked if we found anything and we asked her to write it up . When we asked about delivery vs pick up she told us it depends on where we live given the fixed truck route. She did not know and said that she had to call a back office to find out. There was a young man there who had actually helped us make our decision to buy based on the quality and newness of the product . His product knowledge was very good. He showed us how it worked and showed is the features. We met him because the sales lady asked him for an extension cord . You see, we wanted the double recliner and it needed to be plugged in so we could try it out. It was during this time when we needed a salesperson but Kathie was far away . We asked tons of questions of Eric and one of them was , “Do you deliver?” Yes he said 140$ to our area on Thursdays but being as we were there on Wednesday he said it would be delivered on Thursday next week. We would have liked it sooner so we told him we’d call somebody to come pick it up. However we had to wait a few hours to know if we could set it up with our friends. Anyway, as we went looking for Kathie she asked if we’d found anything and we said yes but wanted it this week If possible, and she was very nice about to explain the truck schedule when a man who seemed to be her boss stood next to her and jumped into the discussion saying it all depends on the day of the truck but not guaranteed that they can deliver and maybe this and maybe that. He seemed uninformed to me. I was looking for an answer when I looked to Eric for an answer he said, you wont get a delivery this week the truck is full so next week for sure. I commented to this man who was interjecting without even announcing himself and I said, now thats an answer and the guy says, “oh, wow. “ first he doesn’t have answers and then he gets offended. Anyway The place has very good bargains and good products and only ask for eric. When we went back there after a few hours to pay, eric sold us the matching single recliner in leather. Well done. Honest snd straight to the point. Thank you !”
“We had a fantastic experience at Mattress Firm of Carle Place! Our sleep expert Julie was so kind and patient with us while shopping. We started off very overwhelmed, but by the end of the visit we had found our perfect mattress thanks to Julie. Julie was incredibly knowledgeable and helpful and we’re so thankful to her! Next time we need a mattress we wouldn’t hesitate to return to this location and we will certainly ask for Julie!!”