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April 2024 by AVERY WHITE
While we had great customer service when purchasing a few items, the rest of the experience left such a bad taste in your mouth it almost cancelled it out.After $1,400+ spent on 2 pairs of shoes, 2 shirt, socks, a tie and 1 suit you would think when you went the next day to pick it up after all the alterations were done, the suit would have been “pressed” and ready to go. When we asked they responded yes, the suit was pressed.Not true!They took it to the back and literally came out in 5 minutes saying it was pressed a second time. Impossible! So we have to spend more time and money to have the suit pressed at the Dry Cleaners. Why? Our family is preparing for a funeral with this added step was the last thing we needed. First and last visit! Too many options to throw good money at bad. Buyers beware!
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March 2024 by Robert W
Went to Mens Warehouse and was assisted by a boy. They need to train their assistants better. Not even sure he was aware how disrespectful he was.
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February 2024 by Kayla Connolly
Staff is very nice however it took 3 weeks 4 visits in order to get a suit fit properly for a wedding. If I am paying 250$ to rent a suit you should be able to correctly measure your customer in order to get the suit fit properly the first time. Being that fitting suits is your entire job it should not take 4 try’s to get a suit to fit correctly. Do better.
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November 2023 by R B
Don’t be intimidated by a great looking suit. If you let them know you need affordability they will work with you. Fantastic service. On-site tailor. Have suit will travel.
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October 2023 by Seamus C
Came in needing a very particular color of suit on one days notice huge thank you to Ofer and the team at this location. He was super helpful throughout the whole process and went above and beyond searching for my size’s through different racks and checking inventory in the back as well as looking for other stores to have them hold it. Exceptional service.
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October 2023 by irwin j
I walked in and was led straight to a suit, the guy asked what i was looking for, i told him then he walked off never to be seen again. Later I went in search of an associate, not hard to find since they were huddled and just chillin. I told him this suit would be great and I headed to the front to pay. When I was about to pay, I ask "so when do i return this?" And the dude looks at me like "...youre making a purchase". So basically the hour and a half I was here picking and chosing a suit I liked was for nothing ?. We go back and he leads me to the rental section and its one small rack with 9 jackets on it. As other reviews have mentioned, they barely talk to you, to let you know whats going on and fail to ask critical questions like "Are you looking to purchase or rent a suit?". Wasted 2 hours of my life ill never get back here.Will not come back nor recommend this place to anyone, on the contrerary, if there are other options available CHOSE THE OTHER OPTION!!!
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September 2023 by phillip salli
This place needs some new suppliers. They're pushing the same old stuff each year, same brand names that aren't getting any better. All the Michael Strahan pics in the world can't sell the products you're peddling.
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September 2023 by Renaldo Baksh
Great service. I got a new suit,without any trouble. I went to many other places and I didn’t get the service I received at the store. Thanks!
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September 2023 by Jhon
Horrible customer service, the guy helping is just walks away, says he will be back, and after 30 minutes he never comes back, just disappears
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September 2023 by Spencer Gersh
The manager was extremely friendly and helpful with getting us fitted for my wedding. Everything fit when we picked it up and the process was very easy.
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August 2023 by Thomas Abdelmalak
This is, without a doubt, the worst customer service experience of my life. I bought a custom suit for a wedding 2 months ahead of time. In this time, it took them a month to get the actual suit. When I asked them to ship it to a store closer to me, they took weeks to get this request done. When I tried the suit after alterations, the pants were way too baggy and long, and it had to be altered again. Doing all of this for 2 months prior only to get it just in the nick of time is inexcusable and unprofessional. Unless you want to be harangued for 2 months of your time at almost $500, I suggest you avoid this store like the plague.
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August 2023 by Jackie C.
Yikes..the employees on the floor seem to be fresh out of high school and they are so unprofessional. Cursing, wandering around, saying "yo". For a suit and tux place you'd think they'd be more professional. I'll stick with plainview store.
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July 2023 by Mike Schmitty
I walked in and explained what I needed and Peter was on site ready to assist and took care of everything I needed. stellar service and amazing prices! I got a full suit for the price of a shirt at DXL next door!Definitely would return and recommend!
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July 2023 by Daniel L.
Highly recommend Ofer (Store Manager). He assisted me with my custom sport coat. Terrific fitting and looks great! Ensures your are happy! Excellent pricing.
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July 2023 by Karen Kong
We were there for my son’s prom party, they are very professional and guide us through everything we need.