-
July 2025 by Lysette De Sousa
Dil was very nice, helpful and knowledgeable. I recommend the store in Carle Place.
-
July 2025 by Kulwinder Singh
I put in a order a for pickup at thus store. I even called the store and spoke with them about my phones being ready. They told me its being processed. I ended driving to the store to only find out that they will not process the order since I did not do the upgrade at the store. They refused to provide any other update. Definitely will not be doing any business with them again.
-
June 2025 by Peggy Mallon
Nabel was very patient with me. He explained everything that was happening in the process of transferring my data.
-
June 2025 by DRIP GYM
Dil was Very helpful!
-
June 2025 by Fred Klein
Efficient, accurate, personable, knowledgeable.
-
June 2025 by Diego Alvarez
It is a place that I recommend to everyone, they serve you very well and help you in everything
-
June 2025 by Ella Seinfeld
Nabil was an amazing sales person. He went beyond trying to help me get the best price. He has great knowledge with Verizon. I recommend him very highly
I give him five *****
-
June 2025 by Denise Larson
Excellent service…store manager is a gem…great service and a new phone!
-
July 2024 by Andrea Pergola
As soon as I walked in Chris gave a warm welcome. Chris said they will be with me in a minute. Chris than assisted me and Jorge as well they were both very nice. This was my first time in this location and will now be my only one to go to.
-
July 2024 by Teresa Mattone
Christopher was quite knowledgeable and VERY patient with all the lines we had to transfer to Verizon and helped us with the prior carrier to resolve issues. He was awesome!!
-
July 2024 by Irene Mattone
Chris was phenomenal! He was patient and knowledgeable!
-
July 2024 by Ronald Hobbie
Not a bad experience. Professional and knowledgable
-
July 2024 by Aksha Parray
I visited the Verizon store today to pick up a router that I had already purchased online, expecting the process to take less than a minute. Unfortunately, my experience was far from satisfactory.
Upon arrival, there was only one other customer there. who just bought a phone. I was told to wait by the associate, which I understood. However, what followed was frustrating. The associate spent 20 minutes small-talking with the customer about ‘traffic in the area’ and semantics about phone cases, completely ignoring the fact that I was waiting.
My pick-up should have taken less than a minute, but instead, I had to sit there, wasting my time while the associate prioritized these endless conversations over efficiently serving the next customer. This behavior was not only disrespectful but also a clear disregard for my time.
I hope that the management addresses this issue to ensure that future customers receive prompt and courteous service. My experience was disappointing, and I would hesitate to return to this store in the future.
-
July 2024 by William Darmstadt
Our TV remote broke and we weren't sure where to pick one up. We called the Verizon store in Carle Place and were told they had them. He informed me that if I contacted Verizon directly I could probably get one at no cost. I didn't want to wait so I drove to the store and even though there we 3 people ahead of me I was out of there in a relatively short time. I wish I would've gotten the young man's name since he was so friendly and knowledgeable. He was by himself and was super helpful
-
July 2024 by Joanne Buck
Anik was amazing and he really knows his stuff! When he was having trouble with his computer, he called into the home office and was able to solve the problem we were having quickly and efficiently. The only reason I am giving four stars instead of five is not because of Anik. It's because he was the only one there! At one point there were literally eight other customers on line behind me! Understaffing makes it difficult for employees to make their customers feel like they are having time spent on them. However, Anik did a fine job.
