“Got into my car and it wouldn’t start. Tons of odd messages on the dashboard. Called AAA who sent Putnam Collision Center. This has to be one the BEST customer service experiences I have ever had. They arrived within 20 mins of me putting in a call to AAA. I was greeted by a young man who was personable, friendly and professional. He was polite, explained everything to me about what he was going to check and what would happen depending on the outcome of the diagnostics. He informed me that the battery (original, 6 yrs old) in my car was indeed dead and not holding a charge. I agreed to purchase a new battery that he had brought with him. He removed the old battery and put it in the new one. Again, all while he is doing this he is talking to me and explaining everything. He was done in 10-15 mins. He explained what I should expect with the dashboard readings and my radio by replacing the battery until the computer resets itself. And everything he said happened. This young man deserves a HUGE raise and I hope he is VALUED for his work ethic . He was wonderful. A nice surprise given the disappointing experiences of Customer Service today. I highly recommend this company. Hoping all of their employees are like this one. He is a gem!!!”
9AM - 6PM
89 Gleneida Ave, Carmel Hamlet
Body Shops
“I have to say at first it seemed a little sketchy because I thought the person I was talking to was a worker. Then i found out she was a customer (Tory) lol. After talking to the owner he took care of everything I had an issue with and more. Reasonably priced and worked around my schedule. 5 stars all day. I only bring my car’s here from now.”
“During a really hard situation Anabel went above and beyond and took time to discuss to me about my options and also repaired my car that was hit pretty good and crunched look back to the same as it did before and working with this shop was the easiest part of the whole situation. Thanks everyone ! espically Anabel.”