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April 2024 by Donna
The owner did my nails as you can see in the picture. It was horrible over priced not satisfied never recommend this place again.
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November 2023 by Ally R.
This is where I grew up getting my nails done. I moved out of the area during COVID and just moved back recently. So I figured why not go back to my old stomping grounds. Big mistake!!! I came in for a pedicure and UV gel nails. Pedicure was done by a man and I did the expensive spa pedicure (not sure the exact one) but it was the absolute worst pedicure I had ever received. The place was empty. The owner was there playing on her phone. The man seemed annoyed to be doing my nails bc he obviously isn't used to having to do work bc they drove away all their business according to these reviews. All I kept thinking as he softly stroked my foot in the same stroke for 10 minutes irritating my skin was "I am not getting my nails done here and giving them more money," So directly after my pedicure when they were pointing me to the chair to get the nails done, again the place empty I reached for my phone and said "im so sorry I have to go I don't have time for my nails." The lady got so upset with me like I had done some awful thing. I paid for my pedicure as she scalded me for leaving. I was only a walk in. It was so uncomfortable. How could you expect to have someone that lazy at giving pedicures and your terrible attitude to ever come back? Clearly they'll change hands again bc the worst nail salon experience I've been through. Also, this place used to have lines!! Shocked. Do better. My Polish on my toe nails chipped in 3 days.
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November 2023 by Siri Howard Moran
Cindy( Manager overcharges without telling you !)I first went to Journey nails 3 weeks ago and Cindy the Manager did my nails . I got powder gel . It came out alright except for the two cuts on the bottom from her using the electric sander . I paid $45 which was more than my last place in Ct. But on my CC it said $45 Let me note that I came in with oval nails. She did not make them oval. I returned in 2 weeks to get powder gel mani and a regular pedicure . I had the pedicure first, a young man did it , the worst I have ever had. He barely brushed the soles of my feet, the polish was messy ,it was my polish too.He kept having to clean them up. No massage, nothing relaxing at all . Then went to Cindy again. She didn’t cut my fingers this time but I later found out that she overcharged me. I tipped the pedicure guy even though he didn’t deserve it in cash and I tipped Cindy in cash. I gave my CC for the nails and pedicure . I also got 3 extensions which she told me was $3 a piece. I looked at my CC statement and found out she overcharged me. It was $95 on my CC.It was $45 for my nails, $30 for a pedicure I should have just done myself.and $9 for 3 extentions. That is $84. I went back to ask why she charged $95 ? She said oval shape is extra I told you. She did not tell me. She said you came in with square nails. I said my nails have been oval for years ! She then said that I had a full set of extentions . I had 3. Then she went back to saying it’s extra for oval. I said my nails were already oval !She was fishing around for excuses. And just kept repeating the same two things.$11 more ! I have never ever been charged to file my nails! Especially when I already had oval nails! She charged me a full set of extensions for only 3. I later found out they were not accredited by BBB because of two complaints. There will now be 3. Besides this review I am calling BBB to make another complaint ! Go anywhere else ! Just do yourself a favor and don’t go there!!! Note: each Time I came in the salon was empty. Now I know why.Services: Pedicure
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August 2023 by DENIA ALVAREZ
Girls, I don't recommend this place. They do a very bad job, they damaged my hands and left my nails bulging, they also gave me a price and when they finished they gave me another price. And I don't mind paying whatever as long as the work is quality, but it really wasn't worth the $95 they charged me. I only came out with bare hands full of glue and my nails seem to have been done just to make money and not for the love of the job.
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May 2023 by Rema Hashim
Overpriced. Went For a UV nail fill and pedicure. Nails were bumpy and not filed down correctly. Each finger had a different shape. Won’t be going back.Services: Manicure
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April 2023 by Cynthia Gallashaw
Over charged. Nails were horrible and we got yelled at because we didn't leave a tip. Never going back there again.Services: Pedicure
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August 2022 by terri jacopino
Over charged for terrible manicure and pedicure today. Tech was horrible and unexperienced. They wouldn't put on air conditioner. It was warm as hell in there. I ended up just getting clear polish and left. Paid 51.00 for terrible manicure and pedi. I told her she was overcharging me. Cindy didn't care. Beware of this place
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August 2022 by Yong Lin Cen
Love this place! Very clean and good social distancing. I like their decor. It's huge.
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April 2022 by B L
Nice place,the owner very kind. The nails was done beautifully and cute. I've been there three times.
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December 2021 by Jessica Li
I absolutely loved my experience at this salon! It's clean and spacious. people are very friendly and careful. My gel manicure is perfect. I recommend Ada! I've make appointment her for over a year, and I've always been satisfied. She understands what I'm asking.
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November 2021 by Felicia Fisher
The woman was angry that my left arm and hand are not usable. She refused to come around so she could reach and just hacked off the nails, pretended to file and left me with sharp edges that hurt. She stopped working with me to do a quick wax on someone without saying anything to me. I have been there 3 times, 1 was good.Service: Manicures
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November 2021 by Joanne Figs
Not even worth 1 star! Very clean though and that's huge!! Nails were a waste of money ! The gel or extreme buffing my nails caused alot of damage to my nails ? They didn't understand me at all. It's under.new management for the 4th time and this is the worse ever! I hadn't had my nails done since pre-VID and was looking forward to a little bit of pampering. After the manicure, I didn't even want to attempt their pedicure. Smh
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August 2021 by Marie B
Got my acrylics taken off ($10 extra charge) and got a powder manicure for the first time. They left all the excess polish all over my fingers wish I could post a picture to show but wil not be going back. Then charged me $87 total for my powder and my daughter's gel so over pricedService: Dip powder
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August 2021 by Yaya G
Only put one star because I can’t put 0
unprofessional , rude and let’s not forget overpriced. I payed with a credit card and was going to pay the tip in cash and when I was finished paying with the card she said , “no tip?” I said I am going to tip you. Nails didn’t even come out how I wanted. So much money for bad service & horrible nails. Not worth money or time. Won’t be returning.
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July 2021 by H M
I really need to stop going here. Since the owners changed it hasn’t been the same. The people are very rude.
