United States Postal Service
Post Offices ,
Shipping Centers
Hours:
29 Fair Street, Carmel Hamlet NY 10512
Hours
About United States Postal Service
The United States Postal Service receives mixed reviews from customers. Many praise the employees as helpful, friendly, knowledgeable, and professional, knowing customers by name and patiently answering questions. The mailing supplies and forms are readily available. Delivery from certain locations is noted as punctual and reliable, with kind drivers, and packages often arrive early.
However, some customers report issues with mail handling, including receiving mixed mail for previous tenants and important letters arriving torn or open, raising concerns about safety and completeness. While the customer service is generally considered great, some note that the lobby hours for PO boxes are too limited. A newer policy since COVID requires picking up packages at the customer service counter instead of via a separate bell and door, which some find inconvenient. Despite these points, many express being 100% pleased with the neighborly service.
Most Recent Reviews
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July 2026
I visit the Carmel Post Office, daily. Friendly staff and you can drop your prepaid packages off, without waiting on line
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July 2026
Nice enough people at counter, very friendly....... If you ever get to the counter. They will leave with a huge line, call someone only after you been waiting for 10+ min. Thank goodness they fixed the parking situation
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June 2024
This post office is well run. The employees are polite and treat customers extremely well. They are very helpful.
More Comments(79)
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Carmel Hamlet, New York
