United States Postal Service
Post Offices,
Shipping CentersHours:
29 Fair St, Carmel Hamlet NY 10512 Hours
About United States Postal Service
The United States Postal Service receives mixed reviews from customers. Many praise the employees as helpful, friendly, knowledgeable, and professional, knowing customers by name and patiently answering questions. The mailing supplies and forms are readily available. Delivery from certain locations is noted as punctual and reliable, with kind drivers, and packages often arrive early. However, some customers report issues with mail handling, including receiving mixed mail for previous tenants and important letters arriving torn or open, raising concerns about safety and completeness. While the customer service is generally considered great, some note that the lobby hours for PO boxes are too limited. A newer policy since COVID requires picking up packages at the customer service counter instead of via a separate bell and door, which some find inconvenient. Despite these points, many express being 100% pleased with the neighborly service.
Most Recent Reviews
June 2024
This post office is well run. The employees are polite and treat customers extremely well. They are very helpful.
April 2024
This is a great post office. The people who work there are very helpful, friendly and knowledgeable, offering all your different options for mailing.
December 2023
Never had a problem with my mail delivery or people that are working at the post office. Always courteous and friendly.
More Comments(76)
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