Advance Auto Parts receives mixed reviews regarding its service quality, which appears to depend heavily on the individual staff member. Some customers report very friendly and helpful employees who expertly find parts, assist with installations like battery replacements, and provide valuable DIY repair guidance. However, other experiences are disappointing, citing unknowledgeable or disinterested associates who may provide incorrect parts and refuse refunds. While some locations are noted for staff more willing to lend a helping hand, service can be inconsistent, leading to both positive outcomes and frustrating visits for customers.
Picked up my car from my storage facility and found my terminals are corroded. They found me replacements and assisted me with my battery replacement when I was running into issues. Very friendly and helpful staff.
April 2024
Needed glass cleaner, spray wax and tire shine. They had many options. I was greeted and checked out in a timely manner
February 2024
After several auto shops said something could not be fix... Delmar an employee at advanced auto got me the parts and told me how to fix it myself and bingo job done. Great place great people
