Advance Auto Parts receives mixed reviews regarding its service quality, which appears to depend heavily on the individual staff member. Some customers report very friendly and helpful employees who expertly find parts, assist with installations like battery replacements, and provide valuable DIY repair guidance. However, other experiences are disappointing, citing unknowledgeable or disinterested associates who may provide incorrect parts and refuse refunds. While some locations are noted for staff more willing to lend a helping hand, service can be inconsistent, leading to both positive outcomes and frustrating visits for customers.
Great service no complaints even thought it was raining hard they put wipers on with no complaints
September 2025
This store was great. Justin had everything I needed ready for me when I got there. The other guy carried everything to the car for me and they were clearly happy to have my business.
August 2025
Great place employees are super friendly and helpful