United States Postal Service

Post Offices, Shipping Centers
Hours: The United States Postal Service (USPS) operates over 30,000 retail locations across the country, including the local Post Office at 521 State St. USPS is the only organization in the United States that regularly delivers to every residential and business address, handling more than 157 million addresses in the U.S., territories, and military bases worldwide. It processes and delivers about 47 percent of the world’s mail, ensuring secure, reliable, and affordable service. The location offers walk-in passport services for customers needing to apply for or renew passports. Customers generally have positive experiences at this post office, noting friendly and courteous staff who provide quick service whether buying stamps, sending packages, or applying for passports. Many appreciate the helpfulness and kindness of the employees. However, some mention occasional irregularities with delivery times, which can be affected by factors outside USPS control, such as delays at customs or mail volume. Despite these issues, carriers are recognized for their consistent effort, even delivering on Sundays when needed. One customer shared frustrations over package delays, noting that tracking information can sometimes be misleading and expressing a wish for better communication from USPS about shipment status. Overall, the community values the USPS for its helpful staff and reliable service, emphasizing the importance of timely delivery and customer support.

1. Carthage, New York