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February 2024 by Matthew VanTassel
I've been with trusco for years now and am sincerely grateful to have them as my bank. Definitely the most pleasant and kind employees I've encountered, very knowledgeable and super helpful. I'd give more than a 5 star rating if possible.
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December 2023 by Rhonda Dohmann
My brother, an 87 year old veteran and 35 year customer of this Trustco branch died a poor man earlier this year.In paying off his funeral services balance with the funeral home and other debts, his account became very overdrawn 2 months after his death.His daughter, who managed his affairs told me this was an honest oversight and she fully corrected the matter within 2 weeks of getting the call from this bank's rep.The bank's representative and the branch manager were not kind at all to my niece and dishonored their customer, my brother, by never once offering a condolence to my family about my brother's passing. Doing so would have been the moral, professional and compassionate thing to do to demonstrate their concern about their long-time customer, but no - not here. All they cared about was getting their money. Disgraceful experience for my family.
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August 2023 by Michael Barton
The staff at the Catskill branch are very friendly and always helpful in accommodating my request. A special thank you to Paula from the penny man.
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September 2022 by Debra J Patterson
Very friendly service. Accommodating
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June 2020 by Cindy Smith
Trustco has always been my bank! Great employees, very friendly and helpful!!
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May 2019 by Paul Lubera
Very pleasant staff!!
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March 2019 by Sanford Woodruff
The people are very professional and always give top rate service .
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August 2017 by John Gallagher
Trustco West side is the best The management and people are out standing
