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December 2024 by Travis M.
I made an appointment online through the Walmart app to get tires put on my car, drove an hour there after a long shift at work only to find out their auto center wasn't even open. Nothing was done about it!!!! I had to then drive an hour home and plug the tire and wake up at 5am the next morning. Very frustrating because I would've just plugged the tire in the first place but was exhausted. I had to manually cancel the appointment on my phone (after the appointment was even supposed to happen) also the app said they were 'preparing' for the appointment but it's obviously false.
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October 2024 by Des P.
I've noticed many workers walking around aimlessly and just sort of annoyed, staring and looking confused by themselves. Back by the auto department, I hard very loud truck unloading and cursing. The language was absolutely foul and the workers were just giggling over the loud cursing. It almost sounded like one of the employees has severe tourettes behind the counter that was explicit. I pressed the call button by cosmetics which are NOW COMPLETELY ENCASED BEHIND GLASS and I spent a half hour waiting. No one came. I over heard multiple workers walkies chiming each time I pressed the button as if alerting them but then I heard "ugh." and I was completely ignored while they continued gossipping. had to find someone by walking across the entire store and thank God some sweet and kind Indian man helped me. ALL I WANTED WAS NAIL POLISH AND REMOVER! ME AND TWO OTHER CUSTOMERS WAITED FOREVER AND ONE OF THEM ENDED UP WALKING OUT!!! I've begun going to other stores this one is so ick. Bathrooms constantly filthy with maxi pads and TP everywhere. Cashier stared at me while sighing as I struggled to bag my stuff by myself. Instead of having workers walk around doing absolutely nothing, put them on bagging duty!!!! You're paying people more to do nothing than to help us bag stuff quickly to keep the line moving!!!
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October 2024 by Bugs B.
Do not get tires here !! First appointment was cancelled because of being short staffed. Made another appointment a week later.. Actually, took the day off for that reason. That morning i was getting texts about don't forget your appointment. I drive 1/2 hour to get there. I check in and the guy asked if I brought my own tires. WTF..I was told they were there in stock, I helped him look for the tires. I found 3 .. I said I'll pay for 2 to be mounted as i was driving out of state. He said it was against their policy not to sell only 2 tires. I even said I'd get the more expensive tires...Didn't have them either.. Not even a I'm sorry. I went to Haines Auto down the street. Never again.. absolute bunch of clowns.
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December 2023 by Christopher O.
The auto center butchered my wheels and refused to give me my tires untill I paid $77.76.... The response I got was "if you want to do something about it you can talk to the head tech, he's here tomorrow 7-4"
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August 2023 by Carol H
Actually horrifyingly large
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July 2023 by Hunter P.
Check your receipts!! Rang 2 items twice for an extra $51 and I am lucky I caught it because the bill seemed excessive for the 12 or so items I purchased. I don't usually check because I trusted the company to train honest workers...when I pointed out the employees error, he smirked and told me to go to customer service for the refunds. Not cool.
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February 2023 by Jessica K.
Before my 2nd spinal surgery, I used to shop in store all the time. When I could get a ride, I still do at times, but I've taken too ordering online and having it delivered. I've been doing the whole delivery thing for about 8 months now, and usually it's quite easy, I placed my order Thursday night, and it's delivered at 8 am Friday morning. The best times to get delivery are in the morning because they restock overnight so the earlier, the better. However, a few times now they have put on their app my order is delayed, first message is always the same your order is delayed it will be there 2 hours late. Yep.... nope..... the first time this happened it was 12 hours late, this time?... well it's been over 24 hours now, I've been given one small refund for compensation, which was barley enough to cover the dinner out I had to buy due to my groceries not being delivered, and I was promised that my order would be here 8am this morning hahaha I should have known it wouldn't be, started my day off once again calling to see where my order is and once again being told it'll be here in an hour. Fact is the system they have for deliveries isn't a good one, when you choose a delivery time your signing up with a specific driver, if that driver then chooses, or can't show up to do their deliveries the store tries to find a whole new driver to cover that time slot. Instead of having the driver that does the next time slot, pick up some slack and so on and so forth down the line of drivers they let the drivers assigned to other times do their deliveries as scheduled. So yesterday when I was supposed to get my order between 8 and 9am and my driver canceled, people who ordered for a 2pm delivery still got their order on time but I'm now on day 2 still waiting, still kinda hungry, still very thirsty, still dealing with a migraine. My recommendation is to be rich and shop at Price Chopper instead. This is coming from someone who pays a monthly fee to be a preferred customer with perks.
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July 2022 by Estee A.
Clean organized and absolutely massive. The employee that was working in the shoe section and went to the back to hunt for my desired shoes in my size, thank you again for your dedication. When I went to Walmart Saturday at 6:30pm the hot food section was already closed (staffing issues) so I settled with a banana to satiate my hunger- sad though. Lovely bakery section with a nice selection of bread and pastries. Cool that they had a whole organic produce section. I wish the produce was a little higher quality as I had to dig more than usual to obtain my desired level of freshness. As usual with Walmart the prices are sensational and the selection is vast. Ps. They have chocolate filled marshmallows that were a hit with my camping companions
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May 2022 by Frances S.
One cashier to check customers out, people call store at make yourself heard!!! I told the person if another cashier doesn't open up I would leave my cart and walk out.
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January 2022 by Jocelyn D.
This store has gone down the toilet especially since the pandemic. The shelves are often bare and messy, management is the worst of the worst, customers here are welfare pigs on food stamps that refuse to get a job and need to take a shower, and don't get me started on all the crap corporate's done to this store. I took $20 out at the ATM only because the self checkouts were card only and there's always lines at the registers out past apparel. I went up to customer service and asked them for change of a 20 for the carwash. I was told "We don't break bills anymore. You have to buy something." Why the hell not? I've never been refused for attempting to break a bill and after spending nearly $100 on groceries I was not buying anything else just to break a 20. I ended up having to go across the street to Speedway because I was not spending $20 to wash my car when I only need $5 to do it. Not to mention New York State requires all customers in stores to wear masks regardless of vaccination status and you still see entire families walking around maskless not giving 2 craps about other people and their health issues just like they did at the start of the pandemic. It's ridiculous. I'm vaccinated and hate wearing face masks but I still wear them in the store to be RESPECTFUL! Walmart needs to shape up. They're losing so much business over their terrible corporate bosses and not enforcing covid rules
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December 2021 by Anthony S.
This Walmart supercenter is much like the rest BUT it's a bit cleaner and more organized than others I've been to. Obviously we shop at Walmart for the reasonable prices, but sometimes they are not always a pleasing shopping experience. This location was in fact a painless and pleasing shopping experience. To the manager(s) at this particular location, keep up the good work.
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November 2021 by Myra C.
Great store. While visiting the Catskills, we needed supplies. The grocery had a wide variety of items and even some I'd never seen before. It was clean and organized. We also didn't realize how cold it can get in November so we found warm boots, gloves, ski bibs, hand/seat warmers and just a bunch of really cool items you don't find unless you're in a country area. Good prices too.
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September 2021 by Dylan H.
I waited here for 20 minutes for someone to come open a case for me after I pushed the call button 10 times. Never coming back here.
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August 2021 by Patrick K.
I was a huge supporter of Wallmart but they are no longer 24 hours!! I came back home and orderd online from Amazon. The best part of Walmart was working late at night and knowing you could do your shopping but now they have surrendered to Amazon. I cam home and ordered and will get my deliver tomorrow. What a bummer - they use to be about their customers and now they gave in.
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June 2021 by Justice Rane L.
my fiancé and i just went to catskill walmart. my fiancé has been shopping there since he was a child and has had no issues. front end worker: tammy is abysmal. her customer services is sub-par at best. our experience here, she called my fiancé an idiot. she told my fiancé his hair had dead ends. and she also talked about how much money we have in our pockets. little does she know we bother are essential workers. i support people with disabilities and my fiancé works in a hospital. our job is to enrich people's lives of ppl who are typically going through things. i am a gay, black man who makes MAD money. my fiancé is a gay, black man who makes MAD money. im SHOPPING at walmart. youre WORKING here. respectfully, who do u think u are? her coworker tried to step in too. tammy is an abyss of attitude. she needs to do better. how dare she? i then went to customer service and the man working told me the manager was on a lunch break. i left my name and phone number with him and will be back after his break. i also called corporate because i will not be dealing with this every time i go in to walmart. something better be done about her. corporate better reprimand her. edit: my fiancé and i contacted the manager that was in charge on that shift. we were tomd they would be contacting us. but per usual: as we expected: that didnt happen. we had to contact dylan -the manager- ourselves. he proceeded to insinuate that because other customers saw some thing that they weren't going to listen to my complaints. my complaints will be heard. so i will be calling corporate tomorrow morning and adding him to the list for negligence. and im gonna go verbally talk to this store manager. with my fiancé.
