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October 2025 by D Side
I have informed delivery, which has changed the way it works,no more checking the box showing it wasn't delivered. I have a utility bill that's been missing for 2 days ,called the Cattaraugus Post office spoke with Alicia, she stated that the box to check if mail was not delivered is in the Email, (it's not) then stated if it does not have a tracking number they can;t doing anything.. Really??? What about saying we have a form to do a mail search. Follow up, called Armstrong, they stated that the bill was sent October 9th which just showed up on informed delivery October 17th. The whole system is broken....
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November 2024 by Juanita Hoffman
Doesn't close door on the mail box. Mail getting wet!!! Have complained more than once!!
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June 2022 by Jillian Mitchell
The lobby should always be open, but Ive gone there multiple times when it was supposed to be open for service, and it was completely locked
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October 2020 by Terri Ringler
Great customer service!
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January 2020 by Jerry Tatlow
Really miss the Postmaster he was a great guy where did he go sure miss him
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November 2019 by Jason McDaniel
Great service!
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September 2018 by Sam Hoffman
Friendly
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November 2017 by Sam Lilley
Friendly
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October 2009 by Meridith Moore
I lived in Cattaraugus for 7 years and always had excellent, friendly service from all of the postal employees. I wish I could remember everyone's name and mention them here, particularly the woman who consistently served me at five minutes to five with a smile when I rushed in (more than once) to mail "must mail today" legal papers for clients. The mailmen who delivered mail house-to-house are very friendly and personable and will go out of their way if needed. The post office sells postal supplies, and of course offers a variety of mailing services. They do sell and cash money orders (although I doubt they'd have the cash for any large money orders). Post office boxes are available. The post office does close an hour for lunch, although I can't recall if it was 12 to 1 or 1 to 2. They are open Saturdays until noon I believe. This is a "small town" post office that still has the services of larger offices. I've been to many post offices, and I have yet to experience the consistent wonderful service that the Cattaraugus Post Office has always provided.
