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February 2024 by Tiffany Clarke
AT&T is a great phone company my experience there was great having two kids with me at the time of my visit and the store rep let me feel comfortable throughout the whole visit
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February 2024 by Carlos Cruz
Very Pleasant experience. Moses took care of us like a family member, explain everything in detailed and answered all the questions we had. Work very hard to give us the best deal. I had to come back on later date to pick-up my phone that was ordered and beautiful experience with Guadalupe and she answerd all the questions we asked and transferred all the information from my old phone to my new phone with no issues. Yesterday had to pick-up a tablet that was on order as well. the manager Greg took care me started up the tablet to make sure it was working properly. Thank You Again AT&T Crew for painless transactions defintely will be coming back for future transactions.
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February 2024 by Shirlene Nelson
I had a beautiful experience at this store , Moses was amazing , He was patient & Understanding .
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February 2024 by Gizzi Gestetner
Moses was so helpful with all our phone needs and questions. He was efficient and caring. He got us a substantial saving and helped discovered unsolved questions. He deserves a raise and everyone should go ask for Moses! He rocks!
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February 2024 by Isaac Sharfman
Very efficient, easy and gets the job done. Highly recommend.
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February 2024 by Retta Bartlett
My salesperson was Ibrahim khanSo very knowledgeable and helpfulHe was able to help me as well as my husbandBoth got new equipmentI would give him 10 starsAlso very pleasant and patientThank you
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December 2023 by Merlissa Samuel
I’ve been with Att for years and I’ve never had just an amazing experience than when I worked with Moses. I went in there to get a simple AirPods and left with an iPad for my son. I’ve gone there several times with many question and he never once had an attitude or was upset. Always very helpful and kind! This will be the o my att I shop at now! Best customer service Moses
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November 2023 by Tayab Alvi
The excellent store. Best one stop shop. Courteous service. Sales team and specialist Ibrahim that sold us the phones and the plan is very knowledgeable about the product and the plan sold to us. Very professional. Will recommend the world to go there.
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November 2023 by Realstate Heri
Don’t do trade in with AT&T!!!Back in 2021 I traded in 2x IPHONE 10 X PRO MAX for 2X IPHONE 12 PRO MAX. I decided to get my 2 iPhone 12 PRO MAX mailed to my house and mailed back Both IPhone X PRO MAX. After months of hour of calling to claim the $700 credit per phone ATT allégate they never received my old phones.Well now on May 2023 I decided to bring my phone to the following store 316 Rockaway Turnpike, Cedarhurst, NY 11516 to do a physical trade in so they don’t allégate again that they never received my phone. When I walked in to the store the told me they had a promotion for $1,000 for iPhone 12 PRO MAX to be applied toward the balance of my new iphone 14 PRO MAX. Well 6 month after I don’t have a single penny from my old phone and after 6 month of trying I was finally able to speak to the manager name Vivian she sent the invoice of the transaction and asked me to call billing department when I called billing department they told me they will figure this problem and that they will apply $27 for the following 36 month but guess what? They also got me paying NEXT UP which if choose to trade my phone for the new IPhone 15 PRO MAX those $27 credit will disappear. Interesting ah?I have 4 line with ATT for the last 5 years and this people is just pure fraud and dishonest. I am now canceling my 4 line and never go back to such of scam company like ATT
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October 2023 by N. Wade
Greg Nelson customer service is immaculate he goes above and beyond AT&T is lucky I came into the store for a car charger and left with a free Apple watch and a discount on my bill because of his excellent customer serviceThank You Greg
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October 2023 by XiAn Lee
It seems making a sale is more important here than actually helping resolve an issue. I was given conflicting information that ended up being incorrect and the friendliness level was so low you would have thought I offended someone's mother.Save yourself time and go to the store in Green Acres Mall instead - I went after getting nothing at this location and my issue was resolved almost immediately.
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October 2023 by Arielle Spiegel
Moses greeted me with a friendly smile and was eager to help . He was efficient , quick , patient and understanding . He got me a quick upgrade and answered all my questions . I highly recommend him !
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October 2023 by Zenia Gomez
I came in with my family and Moses was amazing at helping each and everyone of our needs and wants. He was very helpful, professional and understanding. Must come to cedarhurst AT&T.
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September 2023 by Darshini Dass
I walked into the AT&T cedarhurst location to pre-order my the new iPhone, thinking it would have been a smooth process. I waited for hours due to technical issues with first-net. The following week, I came to pick up my new phone and activate it. Hence, once again I had to wait for a long period of time because of another issue with first-net. Once again, I was told by the representative to come back in 24hrs. I arrived at the store for the third time, hoping to leave with a resolution. With each visit, I’ve encountered 3 different sales rep who tried their best to help. I just wanted to go a step further and acknowledge a certain individual by the name of Moses who was confident and patient in making sure that I walked out as a happy customer. He’s truly a high-value asset to the company :)!
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August 2023 by Franklyn Laifer
This store is one of the best ATT store in five towns. The Representative Named Ibrahim and Moses were really helpful and kind. They are very patient with excellent customer service and I’m definitely recommending my family and friends to visit this store. Thank you for your ser