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July 2023 by Manuel G.
I ordered ahead on the mobile app and this place had me sitting there for 10 minutes. Nobody asking me if I was being helped and then finally when they did I told them my order number and it was sitting behind the counter the whole entire time.
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April 2023 by Phil K.
The employees need to be trained basic customer service skills. When I approached the counter and was standing there for a while, none of the staff said anything, no acknowledgement at all, and this was even with someone behind the counter at the register! How about a simple Good Morning I will be right with you. No nothing! Just ignored me. Save yourself the trouble and avoid this place.
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April 2023 by Nyamshay H.
Incompetent asf! Hate when my days can't get started by a simple coffee ! They barely speak English and wanna be rude ! Tuh!
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January 2023 by Grant L.
As someone who has had quite a bad experience at Dunkin, this one has quite changed my opinion. The staff are so friendly and are always very welcoming, the doughnuts are always fresh and they have a baskin robins inside! If you want ice cream at 1 in the morning this is your place!
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October 2021 by Ali N.
Trick or Treat Cake donuts, with icing in orange, white, and chocolate varieties, and sprinkles Dunkin' 1327 Middle Country Rd, Centereach, NY 11720 Grab a donut and enjoy the day. Not a Halal Restaurant
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October 2021 by Lindsey H.
Pretty dissatisfied with this service. There was no customer service from the employees. They cut me off during my order to ask size and then again to ask if that's all. Maybe if they let me finish my order they'd know what I was getting. And maybe they would know that I ordered oat milk due to a lactose intolerance. Instead I got regular milk, rude service, and a reason to go to the Dunkin not too far away
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August 2021 by Asim F.
Sorry to say, quite an unfriendly and rude staff! Not returning again! Questioning each member of my party whether they paid when I paid the bill already is not ok! I hate writing a negative review but the attitude of one was unacceptable.
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February 2021 by James C.
This is the absolute worst Dunkin Donuts on the Island. Always dirty and a staff that treats customers like garbage. Parking is a nightmare because it's right next to Middle Country Road, as you try to enter or exit people come flying around the corner. One last thing, checkout the bathrooms and I promise you will never come here again. Only wish I could give a negative five stars.
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March 2020 by Jfhjrny H.
7pm on a Sunday night. No donuts. They do not make on site anymore. They have to wait until Monday morning delivery
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November 2019 by Gary Dangelo
Great place great staff. People are really nice
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August 2019 by Cathy Valenza
Great Gym & very clean & cool . Thank you
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August 2019 by Michael J. Brown
Friendly staff, very clean facility--We just joined and were a little hesitant about joining a large gym due to intimidation. We were pleasantly surprised that everyone we came in contact with had a smile. Being black card members the perks are very nice....Hydro-massage lounges, tanning beds etc. We give Planet Fitness 5☆
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June 2019 by Anthony R.
Great staff... Coffee always consistent....service is speedy. Interior is kept clean. Anytime I go to another Dunkin the coffee doesn't seem to taste as good. Good selection of donuts and the Baskin Robbins side has an assortment of ice cream and cakes.
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April 2019 by Bria H.
If I can give this store on zero stars I really would. I came in here earlier today with my son to get ice cream one of their workers was so RUDE. First of all she didn't understand when I said I wanted Oreo ice cream with hot fudge she rolled her eyes at me and had such a nasty attitude! She went to scoop my ice cream and about to put the lid on and I told her she forgot the hot fudge. She was nasty and dump my ice cream back into the container and she gave me an extremely smaller size scoop and actually argued with me about putting freaking hot fudge on a small ice cream! My first and last time I will ever go back there disgusting and there was excessive amount of fruit flies; clearly need to clean up the place and clean up the employees that have such nasty attitudes! Should not be working in customer service if you don't like people. Such a shame.
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April 2019 by Jacqueline G.
I am extremely taken back on a comment one of the staff members made to me. First off I am never going to step foot back in there again. I have been a long time customer since before they moved locations. One of the employees who i used to see regularly was there today and decided to bring to my attention how she almost didn't recognize me because how much weight I gained and how fat I got and when I used to come in with my friend I was skinny. This is so rude and uncalled for. I hope no one treats her the way she treats others because it's very upsetting and can really mentally mess someone up.
