-
July 2023 by Patrick W.
Always a hassle when I am here. It doesn't matter if I order online or not. Not to mention that Home Depot has gone woke.I guess Dewalt has too.
-
May 2023 by mitchell rakita
Rent a tiller for the garden every spring. Always in tip top shape.
-
February 2023 by Ray Maldonado
After renting a nailer and returning it to the store for an exchange; the crew on duty (especially "Tony") went above and beyond normal customer service standards and well exceeded my expectations to ensure my satisfaction. He could not have been more helpful and pleasant throughout the exchange process and overall service he provided. Great Customer Service!
-
October 2022 by Christina Whelan
Staff is great ,prices are reasonable and rentals are of good quality
-
July 2022 by Alejandro D.
I love when Amanda is there, she's so nice and she a got a nice truck I hope in the future get a better position Just in case I'm Alex always buy pallets of concrete mix Please let her know she's nice and gorgeous
-
October 2021 by Walt Collier
Great stock.... some reps need to be trained on all depts... get them involved
-
October 2021 by Andy O.
I have to update my review for two reasons: the quick response on Yelp by the Business Manager (was not expecting that) and a second visit I made recently for materials to do a home project. The help was excellent and the staff member who helped me pick out the items made my shopping experience much better. My only criticism of the store, as in my original post, involves making the propane refill experience go more smoothly.
-
October 2021 by Awab Shavaiz
Every time I call they hang up ????
-
September 2021 by Aspiring M.
Don't believe what any of the Home Depot Installation sales reps tell you about their windows/doors "Double Lifetime Warranty." It's simply not true. Labor is not covered beyond 1 year! Look at their contract verbiage below. When I inquired about the discrepancy, this was my reply: "My understanding is the line references our lowest warranty that was available on an American Craftsman window which is 1 year and the others would in essence be an upgrade to it. I can assure you having been with Home Depot in the window installations business for over 8 years now they consistently favor on the side of taking care of the customer including any service concerns and issues." It's b******* because the salespeople will be long gone by the time you file a claim. It's what's in the contract that you sign that matters in the eyes of the law; not a marketing brochure or something said in an email. Plygem/Simonton's customer service rep, Mikka, told me that they get lots of complaints from unhappy customers when Home Depot does not honor the warranty. Moreover, they told me HD's (underpaid) subcontractor installers make a lot of mistakes. All confirmed by Simonton's supervisor, Lori Hendershot. The 6500 series window itself is warranted for 20 years and prorated afterwards. This is taken from their contract. Workmanship is only for 1 year! 7. WARRANTY AND LIMITATION ON WARRANTIES: (a) Warranty: Unless otherwise stated in the Agreement, Home Depot warrants for 1 year from the completion date that all Services shall (i) be performed with good workmanship and (ii) conform to the requirements of the Agreement. During the warranty period and within a reasonable time after receiving notice from You of a warranty claim, Home Depot may, at its sole option (i) correct or replace each Defect, or (ii) remove each Defect and refund the full purchase price thereof to You; provided, however, that all warranties are voided if (1) anyone other than Home Depot or Service Provider performs work upon or otherwise modifies any materials or Services provided under this Agreement, or (2) You fail to pay Home Depot as provided in this Agreement. (b) Limitation on Warranties: THE WARRANTIES PROVIDED IN THIS AGREEMENT ARE STRICTLY LIMITED TO THE FOREGOING EXPRESS WARRANTIES CONTAINED IN PARAGRAPH 7A, IN THE WARRANTY SECTION OF THE AGREEMENT, IF ANY, OR IN THE STATE SUPPLEMENT, IF ANY. YOU ACKNOWLEDGE AND AGREE THAT NO OTHER WARRANTIES ARE MADE OR GIVEN BY HOME DEPOT OR SERVICE PROVIDER, INCLUDING ANY WARRANTY FOR FITNESS OF PURPOSE, WARRANTY OF MERCHANTABILITY, OR ANY OTHER ORAL, EXPRESS OR IMPLIED WARRANTIES. HOME DEPOT'S EXPRESS WARRANTIES ARE VOIDED FOR ANY DEFECT CAUSED BY ABUSE, MISUSE, NEGLECT, ACTS OF GOD, LACK OF PRESCRIBED OR STANDARD MAINTENANCE, OR IMPROPER CARE/CLEANING. ANY MANUFACTURER'S WARRANTIES PROVIDED FOR GOODS, MATERIALS, OR EQUIPMENT WILL BE PASSED THROUGH BY HOME DEPOT TO YOU, AND YOU AGREE TO LOOK SOLELY TO SUCH MANUFACTURER FOR REMEDY OF ANY DEFECT IN SUCH GOODS, MATERIALS, AND EQUIPMENT. HOME DEPOT MAY ASSIST YOU WITH WARRANTY CLAIMS AGAINST MANUFACTURERS.
-
September 2021 by Jimbo T.
I'm a contractor meaning I have to frequently shop in the lumber area of this store, and for the most part everything is fine. Though when I need help finding something, this fella with an Australian accent has got no darn idea what in the hell he's doing. One second he's ferrying off some woman who's asking 20 questions to the other end of the store, the next he's sitting around doing nothin while the bald guy and the tall guy are trying to manage the chaos goin on around em. I've also seen the guy drive a forklift... he shouldn't have a license, it's unsafe and he's gonna get someone hurt. All while I just need some wood cut so I can go on my way to the job site I'm at that particular day... it's pretty frustrating and I'm honestly starting to consider the blue store instead.
-
September 2021 by Izza I.
The employees there are treated HORRIBLY, they dont care and are extremely racist and sexist. The are too strict about everything and the managers and supervisors play favorites according to your race. They have no regard how the customers you treat no matter how uncomfortable the situation is. If you want a day off you must ask 3-4 weeks prior and even then its not guaranteed. If you ask to work part time they still will give you 40 hours without asking and when u change your availability it will most likely get declined.
-
July 2021 by Bill S.
Mixed reviews for my home town Home Depot, guess what? I feel every weekend I'm in here buying everything from outdoor plants to Light Bulbs. Sure its a large store and finding things can be frustrating. The customer service folks can be hit or miss, some will walk you to the items you're searching for and some will say left side down aisle 17. Sure there are other competitors who might offer better service. I like this store because it's close to my home and I have a Home Depot credit card. Keep rockin' "The" Home Depot!
-
June 2021 by e k.
Just refused to give me store credit for an item purchsed on my cc one month ago which did not show up. I hope I have the receipt at home. I will return it and then I am not going to shop at Home Depot anymore. The employee who was supposed to process the return and then the manager I asked to speak with acted like they could care less that I was getting ripped off by their refusal to store credit for an item I purchased. I have been shopping at the store for over 30 Years- way longer than either of them have been working here I am sure. I called the 800 number and asked if they could do something- the person I spoke with acted like he could care less but he said that the policy is they are supposed to give me a store credit but he cant enforce it and if I choose not to shop there anymore it's my choice lol. He said he can't call them and tell them what to do because they are only under contract with the name of Home Depot. Now that I know that I realize that they are willing to let a bunch of thugs run their stores, they have lost a long time customer. Whether I end up getting credited or refunded for this item or not. I will call customer service tomorrow since they are not open now and see if they can do something. The manager claimed there was no one else above him that I could speak with, a heavyset man, the cashier even loudly thanked the manager for coming over. I guess they feel very happy that they were able to stop me from getting a credit or refund for an item I paid for that was actually eligible for a store credit, the policy which they are failing to abide by in this store. That is called a scam.
-
June 2021 by Adam Trejo
Gave out wrong advice on floor prepper tool, should have advised me to choose jackhammer with floor scraper tip, wasted a day and paid out $160, don't trust first or even second person, ask 3rd and you might get the right guidance.
-
June 2021 by ricky bouchard
Service person that took care of me very knowledgeable about what my needs were also helped with hooking up to truck