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“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”
“The Old Bethpage location is greatly understaffed but the lady behind the counter does her very best to please all of the customer needs as much as she can. Thumbs up for her dedication.”
“The BEST Post Office I've ever been too, and I've been to many! I work in the wedding invitation industry so the USPS is a very important part of my business. The Cold Spring Harbor branch is so knowledgeable, efficient, patient, fast and kind. The way it should be. The staff truly cares about your parcels and mail and they make the process so easy. Thank you Joanne, Bob & Tracey!”
“Great experience in getting the chance to mail a Package to a loved one. Would use them over and over again. However the Automated system does not recognize certain commands to allow me to speak to someone about prices for mailing a package.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“Small Post Office and Understaffed it seems every time I go there. Which is fine...its OK. There is always an older women there with short hair. Positive attitude and pleasant no matter how ignorant, arrogant and/or inpatient people are. SHE IS THE MVP!Also I have had issues with packages in the past not getting there when they should as of lately (understandable consdering the times) and tacking information not being updated on the website. I call the store with tracking info and they go above and beyond calling plants to find out where the package is and calling me back with updates!Staff at this store A++++ lucky to call them my local/home PO.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“Stellar customer service from Richard with my daughter’s passport appointment! We were in a time crunch and Richard exhibited courtesy, patience and all-around professionalism. I had to return next day to mail a package, and I received the same wonderful service from Richard! Great employee!!”
“Love coming to this post office, easy to get to, and very polite and helpful staff. Lakshmi in particular, is a very resourceful and helpful staff. She explains everything in detail (had a international shipment to do, and it was my first time sending one), patiently, and does a amazing job. To me, they care and do an amazing job. Thanks guys. You guys are my go to PO.”
“The staff members are so nice here. I ship a lot of manga for Ebay and personal letters from here. Yes, I still write letters, lol. They also helped me with my passport. I brought in my own photo, but they attached it to the form for me.”
“I had to mail something for college and the recipient says they never got it. Now I'm struggling to get this issue resolved on the college side because USPS lost my mail. It was at this location specifically and I asked the clerk at the desk multiple times to confirm everything and they still lost my mail.Edit: Was not actually lost, was just delivered a week late. Apologies for my previous outburst, but that one week delay still caused me a few problems.”
“The staff today was able to rectify my missing package. They’re superb in their work, very kind, and highly patient. Thanks for everything and understanding. I was a little stressed and they helped me out.”
“Personally, I love this post office. The two women who work at the front are always so helpful, even after I ask them the same questions about postage over and over again lol.”
“I can't understand the negative feedback from others, but I find Northport PO staffed by the nicest and helpful window clerks. Sure, every now and then there's a line of 5 or more - just wait. It's something people are capable of doing.”
“I messed up a shipping order and had a long line behind me, Terry helped me out with all 4 orders without an attitude, was very quick, easy process and was uplifting, whatever Terry is getting paid, he needs a raise on top.”
“I just had a wonderful experience via telephone from Indiana to Brentwood, NY post office. Postal worker, Nick, there should be more like you in the world’s workforce. Not only did you go beyond for a postal customer but were knowledgeable, courteous and kind. And thank you to the kind carrier that also went above and beyond. Kudos to you both! You deserve a raise!!! Thanks again!”
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“I've been going to this post office since 1998. The staff over the years have always been helpful and nice. Even during the toughest times of the year such as April15 tax deadline, and holidays were they are a bit tired and drained from some of the customers which I had seen ahead of me be not so nice, the employees still are kind.I did see someone write a review they were there 5 mins before closing and doors were locked. Maybe it was the one day they closed early. Maybe the person that wrote the review watch was fast. Any which way, I still think the customer service is excellent !”