October 2022 by Todd S.
This is the worst bank I have ever been to! I have to go three times a week, because the company I work for has an account here. First of all, there are four teller windows, including a dedicated business window, but there is only ever one, maybe two tellers working, if you're lucky, and the business window is ALWAYS closed! The line is always out the door and when you complain the manager, this Hispanic woman with a really bad dye job, is horrible to you! Last week I said to her, there are fifteen people on this line, why do you only have one teller, some of us need to get back to work. She said they weren't very busy when they opened, so she assigned them to other tasks, and that I wasn't really in such a hurry, so I could be patient. No, I work alone, my office is literally closed until I get back, so I am in a hurry! So, I said her, well there is a line now, how about having them help the customers and get back to what they're doing later. So, she argued with me and asked me if I knew how to run a business, and I said in fact I do. I've been in customer service for twenty years and the customer comes first. Whatever they're doing is what can wait, not the customer, and she sighed and said just be patient. They have no regard for the customers, most of the tellers are rude, the bank manager is a bitch, and I would never do business there if I didn't have to.
