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December 2023 by Diego Sinchi
I am so happy and thankful with the help the I received by Alyssa she made the process smooth. Thank you so much! Beat storage ever!
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November 2023 by Tom Sarc
Size appears adequate so far. Cost could be less. Didnt like the admin fee or per month insurance charge.
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November 2023 by John Kettner
Nice and clean. Personnel helpful and friendly. Just wish there were more carts available to use in facility.
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November 2023 by renee wilson
Alyssa was amazing she Was very helpful.
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November 2023 by Vivian Serrano-Cedillo
Prime Storage is very clean. Customer service is excellent.
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November 2023 by Wayne Williams
Hello,My wife & I came in to inquire about a unit. The young lady at the front desk Alyssa (A God send to your business) she took time to thoroughly explain everything to us, and actually showed us what the unit looks like. After this, we were sold…..and here we are with a unit. Thank you Alyssa??????
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November 2023 by Shanta Mayes
I reserved a storage online set the date I intend to move my stuff in it was a Sunday they sent me the storage number I get there around 2 figured out quickly that I needed and wasn’t provided a gate code called customer service very nice guy helped me get in but then the elevator was broken I called customer service again they said they couldn’t get someone there tonight I called again it’s like an hour later now I asked if I could just get a storage down stairs she said I would have to pay $140 + $29 for a fee for something luckily a nice man came around hour two of me on the phone with customer service and said you have to push the elevator door close it needs help so this isn’t a new issue but we did that mind you I rented a uhaul truck for 2 hours and moved out of my apartment if that man didn’t show up I would’ve been screwed because where was I suppose to put all my stuff at 5pm at night a project that should’ve been 45 mins turned into almost 4 hours
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November 2023 by Caesar Soba
Alyssa was very knowledgeable & Helpful. My friend & I purchased/rented 2 units for our Classic Cars
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November 2023 by Anthony Stewart
Good customer service ,,and reasonable price. I would recommend this place to my entire friend's aand family ,
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November 2023 by Gina Greene
Everyone I dealt with was pleasant and helpful. The unit was clean but the prices were higher than quoted.
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November 2023 by joanne rivers
-storage is not climate controlled but as management calls it "temperature controlled".-My storage unit was filled with mold after I had only been there for 2 months.-they forced me to pay for a moldy unit.
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November 2023 by Victoria
Was helped by 3 reps..all great!Think the first was Percy? at main office..he helped me to register and reserve a unit.Then Alissa I spoke to with questions she answered all and was professional and knowledgeable.Christine, at the facility, helped me add my insurance and several other things...and showed me my unit. Really went out of her way to acommodate me. Made sure a cart was available.Thank them all for a pleasant experience!
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November 2023 by Cindy Perez
Alyssa was very informative with the information provided. she was very helpful. Made me feel secure about my decision on my unit. Thank you so much! You were great!
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November 2023 by Debbie Chaffee
Caroline and Alyssa made the experience to obtain a self storage unit easy and pleasant. They answered all of my many questions without hesitation. They are top notch employees.
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October 2023 by Gina Giordano
Siobhan was friendly and informative! Very smooth transaction! Happily recommend!
