“I notice that many of the reviews are based on using a physical location like Walmart or CVS. My one experience in trying to use a Walmart location resulted in me leaving without sending the money. However, I have since used the online service very successfully multiple times. On the last transaction I included the recipient's first and last name as required but did not include the middle name. She sent me a message saying that she couldn't get the money. I called the 1 800 number, was transferred to an "accented sleepy voice, identifying himself as Joe" who asked how he could help. I explained. He asked for the relevant details. In less than 5 minutes he had the problem fixed!! She was still at the pickup location and sent me a message that she got the money. I was anticipating an endless process and was completely surprised at how quickly and professionally "Joe" (or whatever his real name is) handled everything.”
Money Transfers
Money Transfers
Money Transfers
“I notice that many of the reviews are based on using a physical location like Walmart or CVS. My one experience in trying to use a Walmart location resulted in me leaving without sending the money. However, I have since used the online service very successfully multiple times. On the last transaction I included the recipient's first and last name as required but did not include the middle name. She sent me a message saying that she couldn't get the money. I called the 1 800 number, was transferred to an "accented sleepy voice, identifying himself as Joe" who asked how he could help. I explained. He asked for the relevant details. In less than 5 minutes he had the problem fixed!! She was still at the pickup location and sent me a message that she got the money. I was anticipating an endless process and was completely surprised at how quickly and professionally "Joe" (or whatever his real name is) handled everything.”