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January 2024 by Ryan Clark
Bought daughter a awd mkz 3 years ago still running great. The employees are friendly and down to earth
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October 2023 by Shawn Decker
Recently purchased a boat and the folks here at rt 11 were fantastic to deal with. Honest and upfront during the sale and very helpful after the sale.
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September 2023 by Kevin Crist
I'd give this place absolutely 0 stars! I was ripped off and screwed in a deal. I bought a Mitsubishi 3000 gt and was only able to drive it for 4 days before the engine jumped time and blew the motor. Now I'm stuck with a $10,000 paper weight since the owner told me "he doesn't buy cars back" and I'm not sure if I even legally own it. I haven't seen or received a title. George Case the owner is a scam artist a piece of trash. Don't ever waste your money here. They won't contact you or answer the phone if there's a problem after you take the keys to your new car.
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September 2023 by Michelle Godbold
Do not give them a deposit, they will lie and say people were looking at the vehicle and the lost sales and steal your money.they sell junk and there garage will not fix anything to save them money and pass all problems to you and say to bad so sad you bought it!
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August 2023 by Martin Hernandes
First vehicle had bad shocks,seamed it was in limp modeand missing back seat they wanted $300 for the seat.second vehicle broken radio said the wasn't interested in fixing it. Then hassled about returning deposit. Bought camper to be over it and found broke and missing stuff. Doing business isn't recommended.reply is a lie and money is refundable until i agree on bank terms. Their reply is proof of being a rip off. My girlfriend was with me and she don't fix radios,lies.should be reported to the better business bureau.
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July 2023 by Randy Merrell
WOW what a Find. Awesome Used Cars & Trucks !!! Private Owned Dealership that treats you like Family !!! I helped my Mother in law(83) find a car . Route 11 Auto had what we wanted @ a great price !!! So glad we found this please. Thank You Route 11 auto !!! Nice to find someone in the auto business you can trust !
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April 2023 by Gary Lagoe
Great customer service. Transaction went smooth.
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April 2023 by John Moroughan
Needed a truck asap as mine was overtaken by New York winters. I didn't have really good credit and they still helped me out on pulling away with a nice truck. I'll be going back in the future for sure.
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February 2023 by Wayne Goppelt
Great place to purchase a vehicle outstanding after the purchase with helping out with problems. Went in the middle of a snowstorm, and all the cars were brushed off and ready to go.. Highly recommend this place and Chrystal is a pleasure to deal with
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February 2023 by Char Hopkins
So thankful I was able to get my jeep of my dreams from Motorsports! Great service and she has been running like a charm. I would to thank Crystal and George for their time and service!!
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February 2023 by Cody Andrews
Route 11 Motorsports is AMAZING!! I want to express from my heart how grateful I am for George and Crystal. They are wonderful humans with beautiful hearts here to help others find the right car for their life. I purchased a Toyota Prius 4 months ago from their dealership, I am beyond thrilled with my purchase from them. They have been extremely professional the entire time, Crystal helped me get financed for the car when 3 other banks denied my request. This was a huge relief during a stressful process to get approved, but George and Crystal made the process as streamlined as possible. The Prius runs like a brand new car and only needed some very minor repairs two months into my purchase of the car, George took my car to their local mechanic to fix it under the 3-month warranty that covered the repairs. I just picked my car up today from their dealership and it's running like a gem. If your looking for a reliable vehicle look no further Route 11 Motorsports is the spot, I will be purchasing from them in the future. Thank you George and Crystal I appreciate you with all my heart, you are incredible human beings, Love you guys!
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February 2023 by Harmony
Haven’t had my vehicle for a year yet and I’m already have big problem with it I will be paying for it even after it goes to the junkyard.
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February 2023 by Susan Duggan
Drive 3 hours to look a truck found 4 things wrong with asked them to fix before we would sign and buy.. but hey said they would but had to leave a down payment to hold the truck. Left down payment and came the following week to sign paperwork and pick up truck found they hadn’t fixed anything “ they state it was inspected “ one of the problems was a code they cleared for the power train…When we told them we didn’t want it because they hadn’t fixed the problems. Told us to bad we bought the truck and it was ours and we hadn’t made them aware of any issues ….. REFUSED to refund the down payment !!!! And threatened to have us arrested while arguing with us!!!
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February 2023 by Joseph Richter
DO NOT BUY FROM THESE PEOPLE!! All they want is your money. I bought my truck one year ago from here. It's been driven about 11,000 miles since then. Was told the truck was a southern truck for half it's life. Looked underneath at the rockers and frame and they looked good. One year later, and the rockers are sitting in my driveway because they have rusted off. Turns out, they just took black paint and covered the rust. Very disappointed. The salesperson also told me to stop investigating surface rust above the rear wheel wells. Now that has got some rust on it. This doesn't happen in just one year, it takes many. They lied to me about it being from the south. Now I'm stuck with an 18,000 dolar truck thats not even worth 4 grand. I will not shop here ever again. If you value your hard earned cash, go somewhere else
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February 2022 by Tiffany Spink
Bought a 2008 Rogue and was sold a lemon! Transmission issue one day before our warranty was up and wouldn't return our calls. Also don't go through their loan people. interest is scary high and paperwork slips through the cracks. we waited a month for our first bill and after many calls finally came to understand that paperwork hadn't been sent out. So we became a month behind. Which had the loan people upset. When we explained what happened they basically said it wasn't their problem and not to let it happen again. Along with rt 11 motorsports their loan office is unprofessional. Don't buy from here, keep looking.
