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September 2023 by Wayne Guy
I bought a pair of sneakers and the cashier said “ we thank you for your business” , now that is class!
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August 2023 by Diego Ramirez
Great selection of shoes, would definitely recommend.
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July 2023 by phil weiss
Nasty unaccommadating clerk. No discount and the shoes are really overrated
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June 2023 by ALEX SHIN
Worst new balance. Gave me a wrong receipt. Store mistake. Found out after day. Manager name steve is worst. No apology, would not email receipt. Asking me to come to the store which i live 40 minutes away. Steve the manager said they are busy. Very unprofessional i would give no star or minus star if there was a way.
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March 2023 by Maxwell Tarantino
Diane made my day. She found my shoe at another store and had it delivered to my home. She's the absolute best!
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February 2023 by Jose Hernandez
Great price but selections limited.
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January 2023 by Lovlee Mind
Loved. Scored some awesome deals!
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January 2023 by Hussein Assaf
Zero customer service for staff, i wonder how you guys hire rude employees to help your customers! I suppose ur staff should not have as such short temper while working in this industry! Otherwise, you will your clients.
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January 2023 by Madiha Aqerrout
It’s our first and last time in your store !!! Except 2 young guys, people supposed helping customers behave very badly … they don’t even want to answer your questions and help u find the sizes.. you should visit the stores in your neighborhood and learn how to manage your business ??
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December 2022 by Rob W.
I absolutely adore the New Balance Factory Store at Woodbury Commons and must get photos next time. I was so enthralled by their inventory, I forgot! In any event, the store is jam packed with all varieties of on trend New Balance sneakers, most at solid discounts. Be sure to look at the extra discounted racks along the back wall; often those items are an additional 30-40% off. Amazing bargains! In addition to their fantastic selection, I wanted to compliment their customer service. I saw a pair of joggers I really liked but didn't see my size. Diane who was working the register asked if she could help. She came out and looked and looked. She too could not find a pair in my size. But she said: not to worry; she could check stock at other New Balance stores. She sourced a pair for me and had them shipped to me. FOR FREE! That is A+ customer service! Thank you, Diane!
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October 2022 by A。 Forward
not my favorite store
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August 2022 by Kevin Paul
Selection is okay. The wanted a "seconds" pair of 990 for $179. I rather buy them online for $20 more with more color options.
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July 2022 by Rich Herman
Outlet store Woodbury common. Unexciting with a relatively poor selection in merchandise compared to some other outlets
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July 2022 by Terry Josue
Not sure about how beautiful they are but for active people and for comfortability and health I don’t think your shoes that can compare with new balance.
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July 2022 by dtobias10
old models. not so cheap
