Champlain Ace Hardware is a well-stocked and customer-focused hardware store in Champlain, NY. The staff, including Linda, Ethan, Kayla L., and Aaron, are praised for their exceptional service and willingness to go the extra mile to assist customers. Whether it's helping to find a specific item, carrying purchases to the car, or even providing a ride to get a replacement part, the employees at Champlain Ace Hardware are described as knowledgeable, energetic, and genuinely caring. The store is described as a "small family-run" establishment with a friendly atmosphere, where the staff knows the local community. Customers appreciate the wide selection of hardware, gardening, and outdoor supplies, as well as the competitive pricing. Overall, Champlain Ace Hardware is a highly recommended destination for both routine and unexpected hardware needs, with a focus on providing top-notch customer service.
Kayla L. is a rockstar!! She was a huge help and so sweet! Great customer service, great experience and fast transaction. Thank you :)
August 2024
Just went there for that unexpected emergency. Aaron was very helpful in assisting with a water pump. He even carried it out to my vehicle for me. What impressed me also, was he moved quickly, full of energy!
July 2024
Store personnel were very accommodating and helpful. Always very friendly and at your service. Highly recommended!
