Champlain Ace Hardware is a well-stocked and customer-focused hardware store in Champlain, NY. The staff, including Linda, Ethan, Kayla L., and Aaron, are praised for their exceptional service and willingness to go the extra mile to assist customers. Whether it's helping to find a specific item, carrying purchases to the car, or even providing a ride to get a replacement part, the employees at Champlain Ace Hardware are described as knowledgeable, energetic, and genuinely caring. The store is described as a "small family-run" establishment with a friendly atmosphere, where the staff knows the local community. Customers appreciate the wide selection of hardware, gardening, and outdoor supplies, as well as the competitive pricing. Overall, Champlain Ace Hardware is a highly recommended destination for both routine and unexpected hardware needs, with a focus on providing top-notch customer service.
Linda and Amanda were excellent for customer service above and beyond to help me with my project needs.
March 2026
Madison was amazing to us and putting up with our toddler running around! She made sure we had everything we needed and even took the time to get the exact paint we wanted!
February 2026
Can tell the staff put alot of hard work in cleaning all the clutter from the previous manager. Very friendly staff, incredibly helpful and knowledgeable to help you get your projects done right. Highly recommend this store. I travel 45 minutes out of my way just for the people and cleanliness of this store.
