“James has the place firing on all cylinders . Honest mechanic great price and service . Worked with my insurance and went above and beyond at a lower cost than expected Ty you very much James and all the folks at Autotech solutions!! Y’all made what could have been a difficult situation quick and easy”
“Very quick and thorough, but still pleasant and helpful conversation; straight and to the point. I find the staff extremely helpful and knowledgeable about vehicles, but the job and company workings. They're on the ball and always are there to help, not rush you to buy something, tell you to try a bunch of things before buying something. In it for customer service, and it shows! Please go to this store for all of your automotive and mechanical needs! It's excellent, nicely stocked, lots of selections and easily ordered parts.
CONVO (For an example... Sorry I'm sure this will be a too long didn't read).
Does battery 'A' fit car 'B?' Yes ?! Great!
What is your return policy... I need either the main, auxiliary battery, or both replaced, but I have to go to Volvo to have them run VIDA diagnostics. You're selling a premium battery for $100 less that OEM and I'm out of warranty... If it's not the main I'm buying, can I return it and how long do I have to do so?
Yes, as long as the battery isn't installed ever. You also have 45 days to return.
Happily ready to go to the shop 5 days after I asked them to hold it, I picked it up with ease, double checked the policy and it was again, a quick and simple convo and faster ring out. .”
“I have an almost 20 year relationship with chatham auto parts I just now realized. If you value your time as I do, then this is where you want to get your parts. This store does not have a revolving door for their employees, I have dealt with the same three guys this entire time. They are friendly, professional and easy to work with and they get me the correct parts the first time. Tired of the chain store experience? Want to talk to some guys that know what their talking about? Give them a shot, you won't be disappointed.”