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August 2023 by Alberto Marquillo
In Bruins There are many lots for Labor Day.
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April 2023 by Alec Emley
Avoid this branch like the plague.You ask for help and the only answer they know is "sorry, there is nothing we can do." There is not a single competent employee there. Do not use.
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December 2022 by Nancy H.
The staff at KeyBank are wonderful, friendly and professional people. I enjoy banking here in the Chatham branch. They are always very accommodating and they know who I am. This enables individualized service.
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December 2022 by Mark Williams
ATM is always out
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April 2022 by Dawn Steward
Arrived at drive this atm at 4:50 today . Screen went black. Teller watched us and ignored us from inside the building. Drove around to get to the entrance and the door was locked. Same teller looked t me through the glass as I tried to get her attention. Sent a manager to the door who asked me what I wanted… said the atm was being worked on and i should go to the Wahlgreens to use the atm.Rather than helpA customer it was easier to shoo me away. We are done with this bank.
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April 2021 by Brittany E
Staff here is AMAZING! Wendy is my all time favorite to work with! I come here weekly to do work deposits for the office i work for. Wonderful experience every single time! Keep up the amazing work guys!!
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March 2021 by Reed Fisch
I waited in line for 45 minutes just to get my pizza terrible service
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December 2020 by Peter Wallin
Mad that i had to give it a star why isnt there a option for no stars. 3 overdraft fees for one overdraft. And the overdraft fee is more than the item i bought. A 32 dollar item ended up costing me 180 dollars. Very unsatisfied.
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June 2017 by Peter Morgenstern
Made transition from 1st Niagara flawlessly. We were traveling through the south for the winter when switch over went through. I even transferred funds from Key Bank account to Bank of Green County on line with no problem. Miss 1st Niagara people who left but service is still great.
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March 2017 by danny 1132skater
you need to stop the cross over from fnfg sometimes you can not access key bank on line
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February 2017 by Destiny Hull
Very pleasant experience. Friendly people, great environment
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October 2016 by Zaberisk
This place is terrible. They only open one drive thru window when there is three, waited A HALF HOUR in the car just to be forgotten. No one knew what they were doing and unfriendly. Slow. They don't tell you your balance even after asking. They don't communicate with each other and honestly, I'm switching banks. Key Bank is terrible. Hidden fees and everything.
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October 2016 by Alyssa mango
Waited for 30mins to cash a paycheck in the drive thru ,only had 1 lane open and the lady who was supposed to take care of my check walked away from the window . Another woman had to come to cash my check , took another 5mins to cash the check . Terrible service ,wish they never changed ,it's been terrible ever since .