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December 2023 by Kathy Kahn
I see the review I wrote yesterday has disappeared, imagine that. I have been with Main Care for the last 7 years. I pre-pay my order before delivery. I let them know how much propane I have left and they calculate what I need, tell me how much it is, then I pay it. I called to order propane a week before Thanksgiving, paid for, and still have not received it. Yesterday I received a message from Main Care stating that they were charging me the price of a full tank. even though it wasn't needed, and stated they would credit my account for the over payment. They also said delivery would not be made until they received full payment. Really, who over pays a bill for credit? And I paid for propane and you are holding delivery. Really, very shady....next step Better Business Burea
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November 2023 by nathan gurr
Canceling service. Unprofessional, careless, and useless. 2 years ago they broke the blower and tried to explain it was worn out, hidden cameras caught the moment and they replaced it. Last year they tried to charge me for the previous years broken blower that they replaced. This year a simple cleaning they canceled last minute for an appointment that was made over a month ago. This is a company that is incompetent, incredibly lacking in efficiency, and has no regard for their customers. My own fault, I should've canceled after the first year
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October 2023 by Jean Bewick
They came right out and fixed our furnace the same day we called
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February 2023 by Ernie
The staff, The superior service, The Quality, Amazing People Employed there they go out of their way To satisfy their customers Old school and New Customers That's why their #1 in the Capital Region, & Upstate N.Y. and have been since the 30s! There commitment Still stands To this Day -"The Service that Never sleeps!"
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February 2023 by Ernst Ford
The staff, The superior service, The Quality, Amazing People Employed there they go out of their way To satisfy their customers Old school and New Customers That's why their #1 in the Capital Region, & Upstate N.Y. and have been since the 30s! There commitment Still stands To this Day -"The Service that Never sleeps!"
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April 2022 by Amanda Getz
Will Clark was my service technician. He was very thorough and very kind. I am super grateful to have hot water again. And on a Sunday evening. Super nice guy!
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April 2022 by Robert Riley
Excellent service and reasonably priced, I recommend Main-Care for anyone who wants a reliable company that always comes out when you call.
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March 2022 by Patrick T Wyman
Great company to work with! Our furnace was not working properly and they helped us out when we needed them most!
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January 2022 by Sharon Udwary
A big shout out to Will Clark who came out in the middle of the night to fix my 94 year old Mom's boiler!! It required several parts and numerous trips up and down the cellar stairs but she has heat!!! Very friendly guy. Thank you!!
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December 2021 by Melissa Hull
I’m trying to make a Review for technician Will C who has been to my house twice and is always professional, friendly and knowledgeable of the equipment. He certainly deserves some recognition in the MainCare 5-Star Review Program. 12/14/21- Melissa H.
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November 2021 by Donna Koch
I just had an inspection done by Jake. He was so friendly and extremely knowledgeable (I always ask questions. Just ask Maureen who was also extremely friendly and helpful!). I look forward to having Main-Care as my heating people! Thank you Main-Care!
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September 2021 by Patty Minot-Scheuermann
Experienced& professional.
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August 2021 by nceoofteam
Horrible service guy told me my hot water heater was leaking it would be 4k to fix turns out my a/c drain was plugged nothing to do with the heater. Said they serviced the furnace they did absolutely nothing the filters was never changed. Ive had numerous problems with these lazy scam artists!!!!
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August 2021 by n t
Horrible service guy told me my hot water heater was leaking it would be 4k to fix turns out my a/c drain was plugged nothing to do with the heater. Said they serviced the furnace they did absolutely nothing the filters was never changed. Ive had numerous problems with these lazy scam artists!!!!
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May 2020 by Jm Huvar
Good home energy stop
