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February 2024 by Nikki Brown (BOMBSHELL)
AT&T at the Galleria has fast service, great knowledgeable reps and good customer service and a kiosk for quick bill pay. And it takes cash or apple/google pay!!!!!
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January 2024 by Merriam Haq
thank you for helping me with my iPhone 15!!
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January 2024 by Lisa K
Recently worked with Andrew and Shawn at Walden galleria on phone trade ins. They are great to work with. Very professional and patient as we had many questions. We appreciated the time they spent with us to ensure everything went well.
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January 2024 by Dawn Martin Berry-Walker
I received EXCELLENT service from Shawn and Andrew...and I was a very challenging customer... so I very appreciative!!! KUDOS to both of them for retaining a longtime customer.
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October 2023 by salahuddin ahmed
Coustomer service was awesome.
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October 2023 by Thomas Pavlock
We were greeted immediately. Our request was handled professionally, and in a friendly manner, with an eagerness to resolve the situation. Not only did we leave with two new cell phones and a new AT&T account, but also Apple watches for both of us. We cannot say enough positive things about our experience at this location. Great job guys!
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September 2023 by Deja Hosein
Shawn and Andrew are really amazing staff. We had an unsual issue and they both were so kind and helpful and made solving our problem a breeze.
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August 2023 by Bethany Swartzmeyer
My experience was great I worked with Evan and the manager there. Both were very friendly and helped me through everything I needed as we started my lines with AT&T! I know if I ever have any issues I can go there and I'll be helped with prompt, and great customer service!
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August 2023 by Teacher John Y. CCI
Galleria mall, 8:45 PM, 7/28/23: Andrew Dix, the retail sales consultant, was outstanding. He was really very PATIENT (I’m an old man!), helpful, informative, friendly, QUICK! Due to his suggestion, I’m seriously considering using AT&T for my TV service. Thank you for your help! It is appreciated.
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April 2023 by Junaid Wali
This review is not about the store but about ATT and their firstnet service. It has been a nightmare and there have been so many instances of the ATT being unfair.Most recently they had a promotion to upgrade a phone without any charges and while I completely had paid off for my last phone I upgraded the device only to be told months later that the particular device is on finance and I would have to keep the new device for next three years while paying 1$ each month for finance.When I asked them if I could pay the whole amount once they asked me to pay 1000$.Also there have been multiple instances where they would charge me extra dues without any notification for example charging for upgrade service or insurance that I was never asked for or opted to.I have been spending hours sometime over the phone trying to rectify my bills. Please, do not consider thus service if you have a job or you are someone with a busy schedule.
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April 2023 by Katsura ASMR
Pretty nice! Got helped with activating Apple Watch :)
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March 2023 by Hannah Cline
if i could give this “business” 0 stars i would. the manager completely just straight up lied to us about how much our bill was going to be. when we went back to talk to him, he said we were wrong and lying. called customer service and literally no one cares, the only way to get any type of solution is to file a complaint with the bbb. we’re canceling our plan because we were completely lied to and apparently they “can’t” change our bill to what we were told it was going to be. do not waste your time or money with these scammers.
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February 2023 by M.S
Worst experience ever I Would not recommend atnt to anyone, they made it sound so good at the beginning ,I bought 2 iPhones from them and transferred 5 phone lines all the lines got ported fine and we were making calls despite the low signal bars and the issues with drop calls and text messages, 4 weeks later with out any notification 3 of the phone lines got cancelled we called and asked why? I even went couple times to the store trying to get this issue resolved ,now 3 of the phone numbers are lost because of them, and they would not take the phones back, I ended up paying them for the 2 phones in full so I can leave at&t for good it's like I was forced to buy the phones they acted like they are helping all they did is give you the runaround and the smart talk even though they knew they were wrong and it's their fault .
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February 2023 by Devin Unruh
Justin was great, thanks for the help with my new phone and screen protector.
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November 2022 by Deede Beckham
The manager Jonathan was very rude and unhelpful to me. Would not recommend AT&T to anyone. Very unprofessional.
